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Office of the Ombudsman for State Managed Health Care Programs
The ombudsman helps enrollees get needed care and resolve billing problems. The ombudsman provides information and assistance with the managed care grievance and appeal process available through the health plan and the state.
What is an ombudsman?
Who can get help from the ombudsman?
People on MinnesotaCare or MA who get their coverage through a health plan, or the authorized representative of a person enrolled in a health plan.
What can the ombudsman do?
When should I call an ombudsman for help?
How do I contact the Ombudsman office?
Is there anyone else I can call for help?
Each county has managed care advocates (PDF) (DHS-6666) who can help you.
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