If a family reports a change that would result in case closure, workers must request verification and allow 15 days for the family to return verification prior to initiating case closure. See Chapter 7.1 (Verification due dates).
If a family reports a change that would result in a Service Authorization change, workers must request verification and allow 15 days for the family to return verification. If after 15 days verification has not been provided, consider the impact of the reported change before taking action.
For changes that would result in a reduction in authorized hours:
For changes that would result in an increase in authorized hours:
In most cases during the 12 month eligibility period, eligibility should continue when changes are reported even if the change is not verified. Cases must not close during the 12 month eligibility period due to no verification. Household and authorization impacts for changes during the 12 month eligibility period are described in more detail in Chapter 8 (12 month eligibilty period).
Workers must inform families that if they want their benefits to increase, they must submit verification before the change can be processed.
Changes that would benefit the family include changes that would:
Workers must not close the case if verification is not received but must not increase the family’s benefits until the change is verified.
No actions are needed if families report changes that would not benefit the family during the 12 month eligibility period. The system will not apply adverse actions until the family’s next redetermination.Best practice
· Workers may inform parents that verification will be required at redetermination.
Enter changes necessary to manage the family’s case in MEC² even if they are not verified. Changes include, but are not limited to:
Minnesota Statutes 119B.025Report/Rate this page