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ISSUE DATE: 07/1998

Verify information even when verification is not mandatory if all of the following conditions exist:

The information is necessary to determine eligibility or benefit amount.

The information is inconsistent with other information the agency has (or with a client's own statements).

The client cannot satisfactorily explain an inconsistency.

Document in the case record the following information:

A description of the inconsistency.

An explanation of why verification was necessary.

A description of the verification.

See 0010.18 (Mandatory Verifications).

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