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Minnesota Department of Human Services Combined Manual
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NOTICES

ISSUE DATE: 12/2014

MAXIS will send clients written notice of:

Approval or denial of their applications.

A delay in acting on their applications.

Their benefit levels.

Changes affecting their benefits.

Reinstating their benefits.

Changes in the method of payment.

A change that did not affect their benefits, when they reported the change on a Change Report Form (DHS-2402) (PDF).

Changes in reporting requirements.


Give responsible relatives written notice of the amount they must contribute toward a client's assistance. MAXIS does not issue this notice; you must issue it manually.

Information on notices of action is in:

0026.03

Content of Notices.

0026.06

Notice - Approval of Application or Recert.

0026.09

Notice of Processing Delays.

0026.15

Notice of Denial, Termination, or Suspension.

0026.18

Notice of Change in Benefit.

0026.21

Notice of Change in Issuance Method.

0026.24

Notice of Relative Contribution.


MAXIS will notify clients of actions and the reason for the actions in advance whenever appropriate. For participants, notices of adverse action must meet specific time frames or you cannot take the action. See:

0026.12

Timing of Notices.

0026.12.03

10 Day Notice.

0026.12.06

5 Day Notice.

0026.12.09

Adequate Notice.

0026.12.12

When Not to Give Additional Notice.

0026.12.15

When to Give Retroactive or No Notice.

0026.12.18

Cash Cut-Off Notice.

0026.12.21

Voluntary Request for Closure Notice.


Some circumstances require additional notice information or specific forms:

0026.27

Notice of Mass Changes.

0026.30

Notice, Disqualification of Authorized Rep.

0026.33

Notice, Denying Good Cause for IV-D Non-Coop.

0026.39

Notice of Overpayment and Recoupment.

0026.42

Notice of Incomplete or Missing Report Form.

0026.45

Notice of SNAP Expiration.

0026.51

Notices - Chemical Use Assessment.


For information on when to send multiple notices for MFIP, see 0026.15 (Notice of Denial, Termination, or Suspension). For SPEC/LETR text to use for MFIP sanctions, see TEMP Manual TE10.20 (SPEC/LETR - MFIP Sanctions for Future Month).

Notify MFIP, DWP and SNAP clients of the Income Eligibility Verification System (IEVS). Use the IEVS forms to request verification or notify clients of eligibility changes resulting from IEVS matches. See 0026.48 (Notices - IEVS).

Employment services programs also have specific notice requirements. See 0028.33 (Employment Services/SNAP E&T Notice Requirements).

The Minnesota Government Data Practices Act requires county agencies to tell clients why they need information before asking for it. See 0003.09.06 (Client Rights - Data Privacy Practices).

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