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ISSUE DATE: 10/2000

All notices to clients must be in writing and contain the following information:

What the action is.

The reason for the action.

The effective date of the action.

The legal authority for the action.

The right to appeal. See 0027 (Appeals).

The conditions under which they may continue to get assistance pending the outcome of the appeal. See 0027.15 (Continuation of Benefits).

Their responsibility to repay assistance if they lose the appeal. See 0027.15 (Continuation of Benefits).

Language block and the American’s With Disabilities Act (ADA) statement. See TE02.13.43 (Alternate Format of Client Notices & Forms), TE12.03 (DHS Language Block).

In most cases, MAXIS will produce a standard notice. Some circumstances require you to add notes to the standard notice or to use a specific form. See 0026 (Notices) for a list of sections with special circumstances.

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