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ISSUE DATE: 10/1999

MAXIS will send notices of approved, increased, and supplemental benefits before the effective date whenever possible. The client is eligible for the approved or increased benefits even if you do not send advance notice of the action.

Before taking most adverse actions, notify the client of the action and allow time for a response. The time you must allow varies according to the proposed action and its cause.

See the following sections for information on circumstances where different time limits apply:


10 Day Notice.


5 Day Notice.


Adequate Notice.


When Not to Give Additional Notice.


Cash Cut-Off Notice.


Voluntary Request for Closure Notice.

Count the day you mail a notice as the 1st day of the notice period. Count the day before the effective date of action as the last day of the notice period.

The effective date of action is 12:01 a.m. on the date listed on the notice. When an adverse action ends ongoing monthly benefits, MAXIS will use the 1st of the month as the effective date of action.

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