The county agency or Employment Services Provider (ESP) must offer a conciliation conference to clients who fail to comply with MFIP Employment Services (MFIP-ES) requirements. Also offer this opportunity to a minor caregiver to resolve issues of non-compliance with education requirements. See 0012.06 (Requirements for Caregivers Under 20).
The client must request the conference within 10 calendar days from the date you mail or hand deliver the MFIP Notice of Intent to Sanction (DHS-3175) (PDF) to the client. Requests for conciliation conference may be made in writing, by telephone, or in person.
If the client requests the conciliation conference within 10 calendar days from the date you mail or hand deliver the notice to the client, hold the conference within 5 calendar days of the request.
If the client fails to request a conciliation conference within the 10-day time period or the conference fails to resolve the problem, the job counselor will send a Status Update form asking you to send the client a notice of adverse action. See 0028.30 (Sanctions for Failure to Comply - Cash).
SNAP, MSA, GA, GRH: