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ISSUE DATE: 09/2012

During the 5th month of eligibility for RCA, conduct a case review and face-to-face meeting with the RCA participant(s). Prior to the face-to-face meeting, staff involved with the participant(s) should meet to review the person's situation.

The case review should include:

What conditions exist that affect the participant's progress toward self-sufficiency?

What services is the participant currently receiving?

Are there any other service options that should be considered, including participation in other programs (for example, Supplemental Nutrition Assistance Program Employment & Training (SNAP E&T))?

Is the participant's employment plan still appropriate?

Is the participant currently exempt from RES?

What resources might be available to the participant when RCA ends?

Immediately following the case review, schedule a face-to-face meeting with the participant. The face-to-face meeting provides:

A means to reach a participant who may have missed important messages.

An opportunity for the participant to develop an exit plan.

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