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Minnesota Department of Human Services Community-Based Services Manual (CBSM)
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DSD policy help

Page posted: 7/20/16

Page reviewed:12/27/17

Page updated: 1/16/18

How to get DSD policy help

If you cannot find an answer to your policy question in the CBSM, follow these steps:

Step 1

Search PolicyQuest for your answer. See CBSM – PolicyQuest for more information.
If you do not find your answer there, move to Step 2.

Step 2

Ask your supervisor or your MnCHOICES or rates mentors.
If they cannot answer your question, move to Step 3.

Step 3

Submit your question to PolicyQuest. You will need to log in to submit a question.


If you have a question about a specific person who receives services, email the DSD Response Center at See CBSM – DSD Response Center for more information.

PolicyQuest access and login

If you cannot access or log in to PolicyQuest, email the DSD Response Center.

MnCHOICES and rates mentors

If you do not know who your mentor is, email the DSD Response Center.

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© 2018 Minnesota Department of Human Services Updated: 1/16/18 8:50 AM | Accessibility | Terms/Policy | Contact DHS | Top of Page | Updated: 1/16/18 8:50 AM