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Family caregiver training and education – AC and EW

For other family caregiver services available under the Alternative Care (AC) and Elderly Waiver (EW) programs, see CBSM – Family caregiver services.

Page posted: 2/15/17

Page reviewed:

Page updated:

Legal authority

Federally approved Elderly Waiver Plan, Alternative Care (AC) program (Minn. Stat. §256B.0913)


Family caregiver training and education: Training and education provided to improve or maintain the health and well-being of a family caregiver and the quality of care he or she provides to the person.

Covered services

Family caregiver training and education pays for the costs of training and education sessions and registration fees.

It covers training and education on topics such as:

  • • Caregiver roles
  • • Communicating with health care providers
  • • Dealing with difficult behaviors
  • • Direct-care skills
  • • Disease management
  • • Family dynamics
  • • Nutrition
  • • Self-care skills
  • • Treatment plan
  • • Use of equipment or technology to maintain the health and safety of the person
  • Other areas, as specified in the person’s support plan.
  • Non-covered Services

    Family caregiver training and education does not cover:

  • • Lodging
  • • Meals
  • • Transportation
  • • Travel.
  • If any of these costs are included in a registration fee, the lead agency must deduct them from the reimbursable amount.

    Secondary information

    The lead agency must document all training and education services in the person’s support plan.

    The caregiver does not need to live at the same address as the person to receive training and education services.

    The person’s caregiver(s) can receive up to 12 hours (or 48 units) of training and education services in a 365-day period.

    This service may be provided one-on-one or in a group setting.

    Provider standards and qualifications

    If family caregiver training and education is provided:

  • • One-on-one, it’s considered an approval-option: direct-delivery service
  • • In a group setting, it’s considered an approval-option: purchased-item service.
  • For more information, see CBSM – Waiver/AC service provider overview.

    Eligible providers

    The following providers may provide family caregiver training and education:

  • • Caregiver consultants
  • • Gerontologists
  • • Health educators
  • • Independent living specialists
  • • Licensed practical nurses
  • • Medical equipment suppliers
  • • Memory care consultants
  • • Nutritionists
  • • Pharmacists
  • • Physicians
  • • Public health nurses
  • • Registered nurses
  • • Rehabilitation therapists
  • • Social workers.
  • The following organizations also may provide family caregiver training and education:

  • • Care or support-related organizations (e.g., nonprofit social service organizations, voluntary or faith-based agencies, state and local chapters of chronic disease organizations such as the Alzheimer’s Association)
  • • Home health agencies
  • • Medical equipment suppliers
  • • Vocational and technical colleges.
  • Care or support-related organizations

    Under this training and education service, a caregiver may attend a disease-specific or other training provided by a care or support-related organization. The lead agency must determine that the training applies to the care and well-being of the person.

    Vocational and technical colleges

    Under this training and education service, a caregiver may attend courses such as the following at a vocational or technical college:

  • • Certified nursing assistant training
  • • Home health aide.
  • Additional provider requirements

    A family caregiver training and education provider must have at least one year experience providing either:

  • • Home care or long-term care services to older adults
  • • Training, education or counseling to caregivers of older adults.
  • Caregiver consultants

    In addition, a caregiver consultant also must:

  • • Have completed the caregiver coaching basic training, developed by the Minnesota Board on Aging (MBA)
  • • Participate in continuing education offered by the MBA or Area Agencies on Aging (AAA), including education on cultural diversity.
  • Physical assists

    If teaching a physical assist that requires specific techniques for the safety of both the caregiver and person, the provider also must specialize in the techniques. The provider may be a:

  • • Licensed practical nurse
  • • Public health nurse
  • • Registered nurse.
  • Authorization, rates and billing

    Before the training or class begins, the provider or caregiver submits the following information to the lead agency for approval:

  • • Explanation of the need for training or education
  • • Summary of the training or class (e.g., course syllabus, training objectives, workshop description, etc.).
  • Based on this information and the person’s needs, the lead agency determines if it will authorize the service.

    The lead agency authorizes family caregiver training and education at market rates. For more information, see:

    After the training or class ends, the provider or caregiver submits receipts for any fees and expenses to the lead agency for payment or reimbursement. The lead agency, as an enrolled-MHCP provider, may pay the caregiver directly and then submit claims to MMIS for reimbursement.

    Additional resources

    CBSM – Family caregiver services
    CBSM – Family caregiver coaching and counseling with assessment

    CBSM – Family memory care

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