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Minnesota Department of Human Services Community-Based Services Manual (CBSM)
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DHS help desks

Page posted: 4/14/14

Page reviewed:

Page updated: 5/5/17


DHS offers many help desks to support lead agencies administer programs and services.

DSD Response Center

The DSD Response Center provides support to lead agency staff who administer DSD home and community-based services, programs and waivers. For more information, see CBSM – DSD Response Center

MHCP Member Help Desk

Applicants for and members of Minnesota Health Care Programs (MHCP) can call the MHCP Member Help Desk with questions about Medical Assistance and MinnesotaCare. For more information, see DHS – MHCP Member Help Desk.

MHCP Provider Call Center

For questions about fee-for-service coverage policies and billing procedures provided to Minnesota Health Care Programs (MHCP) recipients, contact the Provider Call Center. For more information, see DHS – Provider Call Center.


For MinnesotaCare contact information, see DHS – MinnesotaCare


For MNsure contact information, see DHS – MNsure.

Resource Center

The Resource Center provides MMIS technical assistance to lead agencies. For more information, see CBSM – Resource Center.

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