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Minnesota Department of Human Services Early Intensive Development and Behavioral Intervention Manual
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Administrative and clinical policies for provider agencies

Page posted: 6/8/15

Page reviewed: 2/21/17

Page updated: 2/21/17

Legal authority

Minn. Stat. §256B.0949, Minn. R. 9505

Overview

EIDBI administrative and clinical policies:

  • • Define agency and individual provider roles and responsibilities
  • • Ensure the agency is accountable for its decisions, practices, finances and personnel
  • • Ensure the agency’s operations are efficient, effective, consistent and equitable
  • • Ensure the agency and its affiliated individual providers meet all federal and state laws and requirements
  • • Safeguard the quality of care people and their families receive
  • • Set clear expectations for the delivery and monitoring of medically necessary EIDBI services.
  • Each EIDBI provider agency is encouraged to:

  • • Follow the administrative and clinical policies
  • • Develop corresponding, written procedures that it can make available upon request
  • • Give each staff member a written copy of EIDBI policies and the agency’s procedures when he or she is hired and again each time policies/procedures are updated.
  • This ensures the agency knows the policies and implements them as defined.

    Administrative policies

    EIDBI administrative policies address the following areas of operations.

    Cultural and language access

    The provider agency should:

  • • Have a Limited English Proficiency (LEP) plan that complies with Executive Order 13166, "Improving Access to Services for Persons with Limited English Proficiency"
  • • Offer communication and language assistance that complies with the National Standards for Culturally and Linguistically Appropriate Services (CLAS), as published by the U.S. Department of Health and Human Services.
  • Finances

    The provider agency should have fiscal procedures that comply with federal and state laws. Fiscal procedures include procedures for internal fiscal control and revenue collection.

    Health and safety

    The EIDBI provider agency should follow health and safety standards. For more information, see EIDBI – Health and safety standards.

    Personnel

    The EIDBI provider agency should develop procedures for its staff. For more information, see EIDBI – Personnel.

    Quality assurance

    The provider agency should have quality assurance procedures that demonstrate accountability to the people who receive services and their families. Quality assurance procedures should:

  • • Detail how the agency will perform internal monitoring and evaluation to improve quality of care
  • • Evaluate the entire agency’s ability to provide EIDBI treatment that promotes positive outcomes for people with autism spectrum disorder (ASD) and related conditions, and their families
  • • Include an annual, confidential satisfaction survey delivered to each person who receives services, or his or her parent/ primary caregiver.
  • Survey

    In the annual, confidential survey, questions, at a minimum, should ask about:

  • • The services’ effectiveness, as perceived by person, or his or her parent/ primary caregiver
  • • Person-centered planning and the individualized nature of the Individualized Treatment Plan (ITP)
  • • The agency’s responsiveness to the person and family’s primary spoken language, culture, values, goals and preferences throughout the covered services.
  • • Any suggestions that the person, or his or her parent/ primary caregiver, has to improve service.
  • Clinical policies

    EIDBI clinical policies address the following areas of operations.

    Clinical supervision

    Clinical supervision is best practice in EIDBI treatment. For more information, see EIDBI – Clinical supervision.

    Health service records

    The EIDBI Benefit is a medical service, and therefore, the EIDBI provider agency must keep a health service record for every person it serves. For more information, see EIDBI – Health service records.

    Provider qualifications, roles and responsibilities

    There are five provider types eligible to deliver EIDBI services. For more information, see EIDBI – Overview of EIDBI providers.

    Additional resources

    MHCP Provider Manual – Provider basics
    MHCP Provider Manual – EIDBI

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    © 2017 Minnesota Department of Human Services Updated: 8/4/17 9:57 AM | Accessibility | Terms/Policy | Contact DHS | Top of Page | Updated: 8/4/17 9:57 AM