Page posted: 7/23/04
Page reviewed: 3/2/18
Page updated: 3/2/18
Adult protection: An essential human services program provided by a county/tribal nation or service delivery authority. Adult protection includes investigation and protection response to reports of suspected abuse, neglect or financial exploitation of vulnerable adults.
Vulnerable adult (VA): A person 18 years or older who meets one of the following criteria:
Common entry point: Minnesota Adult Abuse Reporting Center (MAARC) is the 24/7 state-centralized common entry point (CEP) designated for reporting suspected maltreatment of a vulnerable adult. MAARC operates under DHS.
Mandated reporter: Professionals required to report suspected maltreatment of a vulnerable adult. Mandated reporters include:
Lead investigative agency (LIA): Primary administrative agency responsible for responding to MAARC reports using prioritization guides for investigation. The LIA is determined by the relationship between the alleged perpetrator and a licensed service. LIAs are:
Note: Only county and tribal agencies are responsible for offering adult protective services.
Types of maltreatment
Emotional abuse is conduct that produces or could reasonably be expected to produce emotional distress. This includes, but is not limited to:
Financial exploitation includes:
Neglect is the failure by a caregiver to provide a vulnerable adult with care or services including, but not limited to:
Physical abuse is conduct that produces or could reasonably be expected to produce physical pain, injury or emotional distress. This includes:
Physical abuse could also include:
Self-neglect occurs when a vulnerable adult does not meet needs for the food, shelter, clothing, healthcare or supervision necessary to maintain or attain his/her health.
Sexual abuse is contact or interaction of a sexual nature by a licensed provider involving a vulnerable adult, contact or interaction of a sexual nature with a vulnerable adult unable to give informed consent or when this conduct occurs without the vulnerable adult’s informed consent. This includes, but is not limited to:
Reporting suspected maltreatment
Mandated reporters are required to report suspected maltreatment of a vulnerable adult immediately with the online MAARC Mandated Reporter Form or by calling MAARC at 1-844-880-1574.
The public can report suspected maltreatment by calling MAARC at 1-844-880-1574.
Adult protective services (APS) are provided by counties and tribal nations to safeguard a vulnerable adult who is the subject of a MAARC report. Counties and tribal nations offer APS in the least restrictive manner.
The Vulnerable Adults Mandated Training course introduces you to:
Accessing the training
DHS and county/tribal nation employees
Go to TrainLink to register for the online course. Please see the Vulnerable Adult Mandated Reporting Online Training flier (PDF) for instructions.
Providers, healthcare professionals and other interested parties
The online course is available for free and without registration. Go to Vulnerable Adults Mandated Training to take the course.
APS Structured Decision Making and Standardized Tools – Guidelines and Procedures Manual, DHS-6762 (PDF)
DHS – Adult protection: policies and procedure