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July 13, 2022
William Jay Thompson 3917 Winnetka Ave N New Hope, MN 55427
RE: Report No. 202202671 Family Counseling & Extended Services, Inc. License No. 1072442/1072441
Dear Mr. Thompson:
CORRECTION ORDER
An investigation of Family Counseling & Extended Services, Inc. was completed regarding report number 202202671 which alleged violation of Minnesota Statutes, section 626.557, and Minnesota Statutes, Chapter 245D. This maltreatment allegation concerned neglect. The disposition of the investigation report is substantiated. One violation was noted.
VIOLATIONS AND CORRECTION ORDERS
The following violation of state and (or) federal laws and rules was observed. Corrective action for the violation is required by Minnesota Statutes, section 245A.06, and is hereby ordered by the Commissioner of Human Services. Failure to correct the violations within the prescribed amount of time may result in fines and/or action against your license, as provided for in Minnesota Statutes, sections 245A.06 and 245A.07.
Citation: Minnesota Statutes, section 245D.09, subdivision 4.
Violation: For four of four staff persons whose records were reviewed (S1-S4), the license holder did not provide orientation to the individual service recipient needs as required.
According to the authorized agent, staff persons were verbally trained on the individual’s plans, but there was not documentation showing S1-S4 were provided training as required within 60 days of hire.
Corrective Action Ordered: On an ongoing basis, you must provide orientation training as required in this subdivision. Submissions required as part of a corrective action ordered must be sent to your Licensor at:
Commissioner, Department of Human Services ATTN: Lindsay Norris c/o Licensing Division PO Box 64242 St. Paul, MN 55164-0242
If you believe any of the citations are in error, you may ask the Commissioner of Human Services to reconsider the parts of the correction order that you believe to be in error. If you choose to exercise this right, your request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this letter. Your request for reconsideration must be sent to:
Commissioner Minnesota Department of Human Services c/o Licensing Division PO Box 64242 St. Paul, MN 55164-0242
You must include any and all information, documentation, or other evidence you have to support your request for reconsideration. Please note that a request for reconsideration does not stay any provisions of the correction order.
If you have any questions regarding the investigation, contact me immediately. If you have any questions regarding compliance with this Correction Order or applicable rules, contact your licensor.
Sincerely,

Rebecca Mesto, Investigator Office of Inspector General Licensing Division 651-431-6558
Enclosure
PO Box 64242 • Saint Paul, Minnesota • 55164-0242 • An Equal Opportunity and Veteran Friendly Employer https://mn.gov/dhs/general-public/licensing/
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