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January 31, 2024 Abdi Mahamed, Authorized Agent Wellbeing Home Care LLC 2649 Park Ave #211 Minneapolis, MN 55407-1006 License Number: 1106844 (245D – Home and Community-Based Services) CORRECTION ORDER Dear Abdi Mahamed: On January 16, 2024, a licensing review of Wellbeing Home Care LLC located at 2649 Park Avenue, Suite 211, Minneapolis, Minnesota, was conducted to determine compliance with state and federal laws and rules governing the provision of home and community-based services to persons with disabilities and age 65 and older under Minnesota Statutes, Chapter 245D. As a result of this licensing review a Correction Order is being issued. A. Reason for Correction Order Pursuant to Minnesota Statutes, section 245A.06, if the Commissioner of the Department of Human Services (DHS) finds that the license holder has failed to comply with an applicable law or rule and this failure does not imminently endanger the health, safety, or rights of the persons served by the program, the Commissioner may issue a Correction Order to the license holder. The following violation(s) of state or federal laws and rules were determined as a result of the licensing review. Corrective action for each violation is required by Minnesota Statutes, section 245A.06 and is hereby ordered by the Commissioner of Human Services. 1. Citation: Minnesota Statutes, section 245D.05, subdivision 2, paragraph (b). Violation: For one of three persons whose record were reviewed (P2), the license holder did not ensure persons took medication as prescribed when assigned the responsibility of medication administration. P2’s medication administration record (MAR) stated that P2 was to take two metformin 500 mg ER tablets each morning and one metformin 500 mg ER tablet each evening. P2’s December 2023 MAR indicated that P2 was not administered the metformin December 8 - December 12, 2023. Additionally, P2’s January 2024 MAR indicated that P2 was not administered the metformin on January 12 - 15, 2024. The license holder failed to ensure P2 took medications as prescribed. Corrective Action Ordered: Immediately upon receiving this order, you must ensure all persons your program provides medication administration to receives medications and treatments as prescribed. Compliance with this order will be monitored onsite. On an ongoing basis, you must maintain compliance as required in this subdivision. 2. Citation: Minnesota Statutes, section 245D.05, subdivision 4. Violation: For one person whose record was reviewed (P2), the license holder did not review, and report medication and treatment issues as required. a. The license holder maintained a document titled “Medication Administration Record Review” dated January 8, 2024 in P2’s record. The MAR review indicated that there were no medication administration errors for P2 in December 2023. P2’s December 2023 MAR showed several occurrences where P2 was not administered a prescribed medication. The license holder failed to identify medication errors in the MAR review the license holder conducted. b. The license holder was responsible for reporting P2’s refusal or failure to take or receive medication or treatment as prescribed. P2’s MAR for December 2023 indicated several occurrences where P2 did not receive medication as prescribed. The license holder failed to report the occurrences where P2 did not receive their medication to P2’s case manager as the errors occurred. Corrective Action Ordered: Within 30 days of receiving this order you must: · for all persons your program is assigned the responsibility for providing medication administration, you must audit the MAR reviews completed for October 2023 to current and review the MARs from October to current to: o ensure all information in the MARs is current; and o to identify medication errors. · you must document the audit and the review of the MARs, and maintain the documentation; · based on the audit and the review, you must develop and implement a plan to correct patterns of medication administration errors when identified, including documentation errors; and · upon the review of the MARs, you must report whether a dose of any medication was not administered, or treatment was not performed as prescribed, whether by error by the staff or the person or by refusal by the person to each person’s legal representative (as applicable) and case manager. You must maintain documentation of the reports you make to legal representatives and case managers. Compliance with this order will be monitored onsite. On an ongoing basis, you must maintain compliance as required.
If you fail to correct the violations specified in the Correction Order within the prescribed time lines the Commissioner may impose a fine and order other licensing sanctions pursuant to Minnesota Statutes, sections 245A.06 and 245A.07. B. Right to Request Reconsideration If you believe any of the citations are in error, you have the right to request that the Commissioner of Human Services reconsider the parts of the Correction Order that you believe to be in error. The request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this report. Your request for reconsideration must be sent to: Commissioner, Department of Human Services ATTN: Legal Unit Licensing Division PO Box 64953 St. Paul, MN 55164-0242 Please note that a request for reconsideration does not stay any provisions or requirements of the Correction Order. The Commissioner’s disposition of a request for reconsideration is final and not subject to appeal under Minnesota Statutes, chapter 14. If you have any questions regarding this Correction Order, please contact me as soon as possible. Renae Dressel, Senior Human Services Licensor Licensing Division Office of Inspector General 651-431-2661
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