Minnesota

May 22, 2024

Stephanie Kalbach, Authorized Agent

REM Ramsey

6600 France Ave S STE 500

Edina, Minnesota 56435

License Numbers: 1071829 (245D – HCBS)

     1076928(245D-CRS)

License Complaint Report Number: 202402869

CORRECTION ORDER

Dear Stephanie Kalbach:

On April 24, 2024, a licensing investigation of REM Ramsey- Van Dyke, located at 3799 Van Dyke Street, Saint Paul, Minnesota was conducted to determine compliance with state and federal laws and rules governing the provision of home and community-based services to persons with disabilities and age 65 and older under Minnesota Statutes, Chapter 245D. As a result of this licensing review a Correction Order is being issued.

A. Reason for Correction Order

Pursuant to Minnesota Statutes, section 245A.06, if the Commissioner of the Department of Human Services (DHS) finds that the license holder has failed to comply with an applicable law or rule and this failure does not imminently endanger the health, safety, or rights of the persons served by the program, the Commissioner may issue a Correction Order to the license holder.

The following violation(s) of state or federal laws and rules were determined as a result of the licensing review. Corrective action for each violation is required by Minnesota Statutes, section 245A.06 and is hereby ordered by the Commissioner of Human Services.

Citation: Minnesota Statutes, section 245D.04, subdivision 3, paragraph (c).

Violation: For one of one person whose record was reviewed (P1), the license holder did not ensure the exercise and protection of service recipient rights as required.

The license holder kept locks on the home refrigerator and freezer, with access limited to staff assistance. P1 does not have a documented rights restriction. The license holder failed to ensure the exercise and protection of P1’s service recipient rights.

Corrective Action Ordered: The license holder reported that as of May 14, 2024, the locks were removed. On an ongoing basis, you must maintain compliance as required in this subdivision.    

If you fail to correct the violations specified in the Correction Order within the prescribed time lines the Commissioner may issue an Order of Conditional License or may impose a fine and order other licensing sanctions pursuant to Minnesota Statutes, sections 245A.06 and 245A.07.

B. Right to Request Reconsideration

If you believe any of the citations are in error, you have the right to request that the Commissioner of Human Services reconsider the parts of the Correction Order that you believe to be in error. The request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this report. Your request for reconsideration must be sent to:

Commissioner, Department of Human Services

ATTN: Legal Unit

Licensing Division

PO Box 64242

St. Paul, MN 55164-0242

Please note that a request for reconsideration does not stay any provisions or requirements of the Correction Order. The Commissioner’s disposition of a request for reconsideration is final and not subject to appeal under Minnesota Statutes, chapter 14.

If you have any questions regarding this Correction Order, please contact me as soon as possible.

Kate Spenger, Senior Human Services Licensor

Licensing Division

Office of Inspector General

651-431-5757


PO Box 64242 • Saint Paul, Minnesota • 55164-0242 • An Equal Opportunity and Veteran Friendly Employer

https://mn.gov/dhs/general-public/licensing/