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August 19, 2025
Keith Thompson, Controlling Individual Minnesota Health Operations 3990 Hillsboro Pike, STE 330 Nashville, TN 37215 License Number: 1108472 (CRF) CORRECTION ORDER Dear Keith Thompson: On June 2, 2025, the Department of Human Services (DHS) received information that a change to the authorized agent position occurred. As a result, DHS has determined the license holder to be in violation of statute requirements. DHS is issuing this order which requires you to take the corrective action as described below under the violation. Details of our findings are provided below. Our next steps and your options are also detailed. LICENSING VIOLATION DHS determined that your program did not follow the following statute, as described below. Violation: The license holder did not notify the commissioner by the tenth business day after a change to the Authorized Agent was made, nor did the license holder provide additional information requested by the commissioner. On June 2, 2025, DHS was informed that the license holder’s delegated Authorized Agent needed to be updated. DHS contacted the license holder on June 11, 2025, and August 4, 6, and 13, 2025, to provide instructions and the appropriate forms to complete the change, however, the license holder has yet to provide DHS with the required forms and information that has been requested to complete the change. Statute Violated: Minnesota Statutes, section 245A.04, subdivision 7a, paragraph (b). Corrective Action Required: Immediately and on an ongoing basis, the license holder must ensure the notification required for a change to a license meets all applicable requirements. Within 7 days of receipt of this order, submit the required forms and information requested to the assigned Licensor to demonstrate compliance. Written Response Required If you fail to correct the violation(s) specified in the Correction Order within the prescribed time lines the Commissioner may issue an Order of Conditional License or may impose a fine and order other licensing sanctions pursuant to Minnesota Statutes, sections 245A.06 and 245A.07. Submissions required as part of the corrective action ordered must be sent to your licensor by email at tina.christensen@state.mn.us or by mail: Commissioner, Department of Human Services ATTN: Tina Christensen Licensing Division PO Box 64242 St. Paul, MN 55164-0242 YOUR RIGHT TO REQUEST RECONSIDERATION You have the right to request reconsideration of this order in writing. Your request must: 1. Specify the parts of the correction order that are alleged to be in error; 2. Explain why they are in error; and 3. Include documentation to support the allegation of error. If you are mailing your request, it must be received by DHS within 20 calendar days from when you received this order. If you do not meet this deadline, you lose your right to request reconsideration. The timeline to appeal began when you received this order. Please send it to: Commissioner, Department of Human Services Office of Inspector General Legal Counsel’s Office Attn: Licensing Legal Unit PO Box 64953 St. Paul, MN 55164-0953 If your request is being personally delivered, it must be received by DHS within 20 calendar days from when you received this order. Please bring it to: Commissioner, Department of Human Services Office of Inspector General Legal Counsel’s Office Attn: Licensing Legal Unit 444 Lafayette Road North St. Paul, MN 55155 Legal authority for this licensing action · This action is taken under Minnesota Statutes, section 245A.06, subdivision 1. · The timeline to request reconsideration of the order is provided in Minnesota Statutes, section 245A.06, subdivision 2. Questions If you have any further questions regarding this matter, you may contact Katie Leuer, Supervisor, at 651-431-6259. Sincerely, Tina Christensen, Lead Licensor Licensing Division Office of Inspector General
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