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October 13, 2025 Hussein Mohamed, Authorized Agent Living Hope LLC 5400 Opportunity Court, Suite 110 Hopkins, MN 55343 RE: Report No. 202409142 Living Hope LLC License No. 1121278/1121278 Dear Hussein Mohamed: CORRECTION ORDER An investigation of Living Hope LLC was completed regarding report number 202409142, which alleged violation of Minnesota Statutes, section 626.557, and Minnesota Statutes, Chapter 245D. This maltreatment allegation concerned neglect. The disposition of the investigation report is substantiated. One violation was noted. VIOLATIONS AND CORRECTION ORDERS The following violation of state and (or) federal laws and rules was observed. Corrective action for the violation is required by Minnesota Statutes, section 245A.06, and is hereby ordered by the Commissioner of Human Services. Failure to correct the violations within the prescribed amount of time may result in fines and/or action against your license, as provided for in Minnesota Statutes, sections 245A.06 and 245A.07. Citation: Minnesota Statutes 245D.09, subdivision 4a, paragraph (c) Violation: The license holder did not ensure that before having unsupervised direct contact with a person served by the program, the staff person must review and receive instruction on each person's support plan or support plan addendum, individual abuse prevention plan, to achieve and demonstrate an understanding of the person as a unique individual, and how to implement those plans. For one staff (S1) record reviewed, S1 began working at the facility on July 2, 2024, and received training on a client’s (C1) support plan addendum that same day. S1’s orientation checklist was then left blank regarding whether s/he received instruction on C1’s support plan and individual abuse prevention plan, to achieve and demonstrate an understanding of C1 as a unique individual, and how to implement those plans. Corrective Action Ordered: Correct immediately and maintain compliance with this licensing requirement on a continuing basis throughout the program. If you believe any of the citations are in error, you may ask the Commissioner of Human Services to reconsider the parts of the correction order that you believe to be in error. If you choose to exercise this right, your request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this letter. Your request for reconsideration must be sent to: Commissioner Minnesota Department of Human Services c/o Licensing Division PO Box 64242 St. Paul, MN 55164-0242 You must include any and all information, documentation, or other evidence you have to support your request for reconsideration. Please note that a request for reconsideration does not stay any provisions of the correction order. If you have any questions regarding the investigation, contact me immediately. If you have any questions regarding compliance with this Correction Order or applicable rules, contact your licensor, Robert Romani at 651-431-3685 and Robert.R.Romani@state.mn.us. Sincerely,
Beth Virden, Senior Investigator Office of Inspector General Licensing Division 651-431-6572 Enclosure
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