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November 18, 2025 Luqman Ibrahim, Authorized Agent SeCure Care LLC 1509 Southcross Drive West STE 104 Burnsville, Minnesota 55435 License Number: 1110586 (245D – HCBS) CORRECTION ORDER Dear Luqman Ibrahim: On September 30, 2025, a licensing review of SeCure Care LLC, located at 1509 Southcross Drive West STE 104, Burnsville, Minnesota was conducted to determine compliance with state and federal laws and rules governing the provision of home and community-based services to persons with disabilities and age 65 and older under Minnesota Statutes, Chapter 245D. As a result of this licensing review a Correction Order is being issued. A. Reason for Correction Order Pursuant to Minnesota Statutes, section 245A.06, if the Commissioner of the Department of Human Services (DHS) finds that the license holder has failed to comply with an applicable law or rule and this failure does not imminently endanger the health, safety, or rights of the persons served by the program, the Commissioner may issue a Correction Order to the license holder. The following violation(s) of state or federal laws and rules were determined as a result of the licensing review. Corrective action for each violation is required by Minnesota Statutes, section 245A.06 and is hereby ordered by the Commissioner of Human Services. 1. Citation: Minnesota Statutes, section 245A.65, subdivision 2. Violation: For one of three persons whose records was reviewed (P3), the license holder did not develop an individual abuse prevention plan (IAPP) as required. Minnesota Statutes, section 245A.02, subdivision 2b defines “annual” or “annually” to mean prior to or within the same month of the subsequent calendar year. The license holder identified that P3 was vulnerable to physical abuse and self-abuse in P3’s IAPP. The license holder did not include specific measures to be taken to minimize the risk of abuse to P3 and other vulnerable adults and the specific actions the program would take to minimize the risk of abuse within the scope of the licensed services. Additionally, the license holder did not review P3’s IAPP annually. The license holder did not review the IAPP for P3 annually in 2025. Repeat Violation: In a correction order that DHS issued on March 21, 2025, you were previously found in violation of this same statute. Corrective Action Ordered: P3 is no longer receiving services from the license holder. On an ongoing basis, you must maintain compliance as required in this subdivision. 2. Citation: Minnesota Statutes, section 245D.04, subdivision 1. Violation: For one person whose record was reviewed (P3), the license holder did not provide a written notice identifying service recipient rights as required. The license holder did not provide P3 with a written notice that identified the service recipient rights and an explanation of those rights annually in 2025. The license holder most recently provided P3 with a written notice in January 2024. Repeat Violation: In a correction order dated March 21, 2025, you were previously found in violation of this same rule. Corrective Action Ordered: P3 is no longer receiving services from the license holder. On an ongoing basis, you must maintain compliance as required in this subdivision. 3. Citation: Minnesota Statutes, section 245D.07, subdivision 2, paragraph (c). Violation: For one person whose record was reviewed (P3), the license holder did not complete initial basic service planning as required. a. The license holder did not document the services and supports that would be provided by the license holder, including when, how, and by whom services would be provided in P2’s support plan addendum. b. The license holder did not review, and revise as needed, P3’s preliminary support plan addendum to document the services that would be providing including when, how, and by whom services would be provided. Repeat Violation: In a correction order dated March 22, 2025, you were previously found in violation of this same statute. Corrective Action Ordered: P2 and P3 no longer receives services from the license holder. On an ongoing basis, you must maintain compliance as required in this subdivision. 4. Citation: Minnesota Statutes, section 245D.071, subdivision 3. Violation: For one person whose record was reviewed (P1), the license holder did not meet service planning requirements for an intensive support service. The license holder did not have a discussion of how technology might be used to meet P1’s desired outcomes at P1’s initial service planning meeting. Repeat Violation: In a correction order dated March 21, 2025, you were previously found in violation of this same statute. Corrective Action Ordered: Within 30 days of receiving this order, you must: · discuss with P1, P1’s case manager, their legal representative, and members of the support team about how technology might be used to meet the person’s desired outcomes; · include a summary of this discussion in P1’s support plan addendum; and · include a statement in the summary regarding any decision that is made regarding the use of technology and a description of any further research that needs to be completed before a decision regarding the use of technology can be made. On an ongoing basis, you must maintain compliance as required in this subdivision. 5. Citation: Minnesota Rule, part 9544.0030, subpart 1. Violation: For one person whose record was reviewed (P3), the license holder did not incorporate positive support strategies, as required. The license holder did not incorporate in writing positive support strategies to an existing treatment, service, or other individual plan for P3. Repeat Violation: In a correction order dated March 21, 2025, you were previously found in violation of this same rule. Corrective Action Ordered: P3 no longer receives services from the license holder. On an ongoing basis, you must maintain compliance as required in this subdivision. 6. Citation: Minnesota Statutes, section 245D.06, subdivision 1, paragraph (a). Violation: For one person whose record was reviewed (P2), the license holder did not respond to incidents as required. The license holder did not report an incident to P2’s case manager within 24 hours of the incident occurring. Repeat Violation: In a correction order dated March 21, 2025, you were previously found in violation of this same rule. Corrective Action Ordered: P2 no longer receives services from the license holder. On an ongoing basis, you must maintain compliance as required in this subdivision. 7. Citation: Minnesota Statutes, section 245D.081, subdivisions 2 and 3. Violation: The license holder did provide program coordination and evaluation as required. The license holder did not ensure the designated manager took corrective action when ordered by the commissioner. The commissioner issued a correction order to the license holder on March 21, 2025, that ordered the license holder to take corrective action for fourteen citations. The license holder did not complete corrective action for citation numbers 2, 3, 4, 5, 10, 12, and 13. Repeat Violation: In a correction order dated March 21, 2025, you were previously found in violation of this same statute. Corrective Action Ordered: Within 30 days of receiving this order, you must develop and implement a written plan for how you will come into compliance in all areas listed in this correction order. This plan must include specific actions you will implement to ensure ongoing compliance with the 245D requirements throughout your program on an ongoing basis. You must submit this plan to your licensor. On an ongoing basis, you must maintain compliance as required in this subdivision. 8. Citation: Minnesota Statutes, section 245D.09, subdivision 4. Violation: For three of three staff persons whose records were reviewed (SP1, SP2 and SP3), the license holder did not provide orientation training as required. The license holder did not provide SP1, SP2 and SP3 with the following orientation training within 60 days of hire: · the principles of person-centered service planning and delivery as identified in Minnesota Statutes, section 245D.07, subdivision 1a, and how they applied to direct support service provided by the staff person; · the safe and correct use of manual restraint on an emergency basis according to the requirements in section 245D.061 and what constitutes the use of restraints, time out, and seclusion, including chemical restraint; · staff responsibilities related to prohibited procedures under section 245D.06, subdivision 5, why such procedures are not effective for reducing or eliminating symptoms or undesired behavior, and why such procedures are not safe; · basic first aid; and · strategies to minimize the risk of sexual violence, including concepts of healthy relationships, consent, and bodily autonomy of people with disabilities. Repeat Violation: In a correction order dated March 21, 2025, you were previously found in violation of this same statute. Corrective Action Ordered: Within 30 days of receiving this order, you must: · provide SP1, SP2 and SP3 with the above-mentioned trainings; and · maintain documentation of this training in SP1’s, SP2’s and SP3’s personnel records. On an ongoing basis, you must maintain compliance as required in this subdivision. 9. Citation: Minnesota Statutes, section 245D.09, subdivision 5. Violation: For two staff persons whose records were reviewed (SP1 and SP2), the license holder did not provide annual training as required. The license holder did not provide SP1 with training on the following topics annually in 2025. The license holder had not provided the following trainings at the time of the licensing review: · the principles of person-centered service planning and delivery as identified in Minnesota Statutes, section 245D.07, subdivision 1a, and how they applied to direct support service provided by the staff person; · the safe and correct use of manual restraint on an emergency basis according to the requirements in section 245D.061 and what constitutes the use of restraints, time out, and seclusion, including chemical restraint; · staff responsibilities related to prohibited procedures under section 245D.06, subdivision 5, why such procedures are not effective for reducing or eliminating symptoms or undesired behavior, and why such procedures are not safe; · basic first aid; and · strategies to minimize the risk of sexual violence, including concepts of healthy relationships, consent, and bodily autonomy of people with disabilities. Corrective Action Ordered: Within 30 days of receiving this order, you must provide SP1 with the trainings ordered in citation number 8. On an ongoing basis, you must maintain compliance as required in this subdivision. 10. Citation: Minnesota Statutes, section 245D.095, subdivision 5. Violation: For one staff person whose record was reviewed (SP3), the license holder did not maintain a personnel record as required. The license holder did not maintain a personnel record for SP3 that included documentation of training including the number of hours per subject area and the name of the trainer or instructor. Corrective Action Ordered: On an ongoing basis, you must maintain compliance as required in this subdivision. If you fail to correct the violations specified in the Correction Order within the prescribed time lines the Commissioner may issue an Order of Conditional License or may impose a fine and order other licensing sanctions pursuant to Minnesota Statutes, sections 245A.06 and 245A.07. Submissions required as part of a corrective action ordered must be sent to your Licensor at: 1. By secure email at Kate Spenger; or 2. If you are unable to submit corrective action ordered securely through email, you can mail or fax using the information below: Commissioner, Department of Human Services ATTN: Kate Spenger Licensing Division PO Box 64242 St. Paul, MN 55164-0242 B. Right to Request Reconsideration If you believe any of the citations are in error, you have the right to request that the Commissioner of Human Services reconsider the parts of the Correction Order that you believe to be in error. The request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this report. Your request for reconsideration must be sent to: Commissioner, Department of Human Services ATTN: Legal Unit Licensing Division PO Box 64242 St. Paul, MN 55164-0242 Please note that a request for reconsideration does not stay any provisions or requirements of the Correction Order. The Commissioner’s disposition of a request for reconsideration is final and not subject to appeal under Minnesota Statutes, chapter 14. If you have any questions regarding this Correction Order, please contact me as soon as possible. Kate Spenger, Human Services Licensor Licensing Division Office of Inspector General 651-431-5757
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