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November 20, 2025 James Hammil, Authorized Agent C/O Options Residential Inc. 615 W Travelers Trail Burnsville, MN 55337 RE: Report No. 202500511 Stepping Out Inc Tyler St dba Options Residential Inc License No. 1122764/1072381 Dear James Hammil: CORRECTION ORDER An investigation of Stepping Out Inc Tyler St dba Options Residential Inc was completed regarding report number 202500511 which alleged violation of Minnesota Statutes, section 626.557, and Minnesota Statutes, Chapter 245D. This maltreatment allegations concerned physical and emotional abuse. The disposition of the investigation report is substantiated as to physical abuse of a vulnerable adult by a staff person, false, and inconclusive. One violation was noted. VIOLATIONS AND CORRECTION ORDERS The following violation of state and (or) federal laws and rules were observed. Corrective action for the violation is required by Minnesota Statutes, section 245A.06, and is hereby ordered by the Commissioner of Human Services. Failure to correct the violation within the prescribed amount of time may result in fines and/or action against your license, as provided for in Minnesota Statutes, sections 245A.06 and 245A.07. LICENSING VIOLATION DHS determined that your program failed to follow licensing rules and statutes, as described below. Citation: Minnesota Rules, part 9544.0060, subpart 2, item Q Violation: For clients (C1-C4) whose records was reviewed, the license holder did not refrain from the use of a prohibited actin or procedure. The license holder documented in each of C1’s – C4’s facility Behavior Outcome and the facility’s Outcome One Reward Programs that the license holder utilized a token reinforcement program with C1-C4. The license holder documented that C1-C4 would receive tokens for completing certain tasks; however, the license holder withheld tokens for completing these tasks when C1-C4 engaged in certain actions or behaviors. The license holder did not refrain from using a token reinforcement program that included a response cost or negative punishment component. Corrective Action Ordered: On an ongoing basis, you must maintain compliance as required in this subdivision. If you believe any of the citations are in error, you may ask the Commissioner of Human Services to reconsider the parts of the correction order that you believe to be in error. If you choose to exercise this right, your request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this letter. Your request for reconsideration must be sent to: Commissioner Minnesota Department of Human Services c/o Licensing Division PO Box 64242 St. Paul, MN 55164-0242 You must include any and all information, documentation, or other evidence you have to support your request for reconsideration. Please note that a request for reconsideration does not stay any provisions of the correction order. If you have any questions regarding the investigation, contact me immediately. If you have any questions regarding compliance with this Correction Order or applicable rules, contact your licensor, Elizabeth Schiefelbein, at 651-431-2738. Sincerely,
Thomas Nixon, Investigator Office of Inspector General Licensing Division thomas.c.nixon@state.mn.us 651-431-2155 Enclosure
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