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December 9, 2025 Patrick Arkangelo, Authorized Agent Tom Healthcare 6121 65th Avenue North APT 106 Brooklyn Park, Minnesota 55429 License Number: 1112798 (245D – HCBS) Investigation Report Number: 202505169 CORRECTION ORDER Dear Patrick Arkangelo: On December 1, 2025, a licensing complaint investigation of Tom Healthcare, located at 6121 65th Avenue North APT 106, Brooklyn Park, Minnesota, was conducted to determine compliance with state and federal laws and rules governing the provision of home and community-based services to persons with disabilities and age 65 and older under Minnesota Statutes, Chapter 245D. As a result of this licensing review a Correction Order is being issued. A. Reason for Correction Order Pursuant to Minnesota Statutes, section 245A.06, if the Commissioner of the Department of Human Services (DHS) finds that the license holder has failed to comply with an applicable law or rule and this failure does not imminently endanger the health, safety, or rights of the persons served by the program, the Commissioner may issue a Correction Order to the license holder. The following violation(s) of state or federal laws and rules were determined as a result of the licensing review. Corrective action for each violation is required by Minnesota Statutes, section 245A.06 and is hereby ordered by the Commissioner of Human Services. 1. Citation: Minnesota Statutes, section 245D.10, subdivision 3a, paragraphs (c) and (d). Violation: For one of one person whose record was reviewed (P1), the license holder did not enforce policy and procedures for service termination that promotes continuity of care, as required. The license holder terminated services for P1 on June 10, 2025. At a minimum, actions taken by the license holder prior to terminating services must include: · consultation with the person’s support team or expanded support team to identify and resolve issues leading to issuance of the termination notice; and · a request to the case manager for intervention services identified in section 245D.03, subdivision 1, paragraph (c), clause (1), or other professional consultation or intervention services to support the person in the program. The license holder did not enforce the license holder’s policy on service termination when the license holder did take the above actions prior to terminating P1’s services. Additionally, the license holder did not provide a written notice of service termination to P1’s case manager. Corrective Action Ordered: On an ongoing basis, you must maintain compliance as required in this subdivision. If you fail to correct the violations specified in the Correction Order within the prescribed time lines the Commissioner may issue an Order of Conditional License or may impose a fine and order other licensing sanctions pursuant to Minnesota Statutes, sections 245A.06 and 245A.07. B. Right to Request Reconsideration If you believe any of the citations are in error, you have the right to request that the Commissioner of Human Services reconsider the parts of the Correction Order that you believe to be in error. The request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this report. Your request for reconsideration must be sent to: Commissioner, Department of Human Services ATTN: Legal Unit Licensing Division PO Box 64242 St. Paul, MN 55164-0242 Please note that a request for reconsideration does not stay any provisions or requirements of the Correction Order. The Commissioner’s disposition of a request for reconsideration is final and not subject to appeal under Minnesota Statutes, chapter 14. If you have any questions regarding this Correction Order, please contact me as soon as possible. Kate Spenger, Human Services Licensor Licensing Division Office of Inspector General 651-431-5757
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