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January 5, 2026 Stephanie Kalbach 6600 France Ave S suite 350 Edina, MN 55435 RE: Report No. 202509875 REM Ramsey Inc. - Prosperity/ REM Ramsey Inc. License No. 1071836/ 1071829 Dear Stephanie Kalbach: CORRECTION ORDER An investigation of REM Ramsey Inc. - Prosperity/ REM Ramsey Inc. was completed regarding report number 202509875 which alleged violation of Minnesota Statutes, section 626.557, and Minnesota Statutes, Chapter 245D. This maltreatment allegation concerned physical abuse. The disposition of the investigation report is inconclusive. Two violations were noted. VIOLATIONS AND CORRECTION ORDERS The following violations of state and (or) federal laws and rules were observed. Corrective action for each violation is required by Minnesota Statutes, section 245A.06, and is hereby ordered by the Commissioner of Human Services. Failure to correct the violations within the prescribed amount of time may result in fines and/or action against your license, as provided for in Minnesota Statutes, sections 245A.06 and 245A.07. 1. Citation: Minnesota Statutes, section 245D.09, subdivision 4a. Violation: For five staff person whose record was reviewed (P1-P5), the license holder did not provide orientation to individual needs as required. The license holder did not provide P1-P4 with training on a client’s (C) ISSA Assessment Detail and P5 with training on the C’s Individual Abuse Prevention Plan. Corrective Action Ordered: On an ongoing basis, you must maintain compliance as required in this subdivision. 2. Citation: Minnesota Statutes, section 245A.65, subdivision 3. Violation: For one of one staff person whose record was reviewed (P1), the license holder did not provide annual training as required. The license holder did not provide vulnerable adult mandated reporter training to P1 annually. This training was provided to SP1 on July 31, 2024, and was not completed again until August 7, 2025. Corrective Action Ordered: On an ongoing basis, you must provide training as required in this subdivision. If you believe any of the citations are in error, you may ask the Commissioner of Human Services to reconsider the parts of the correction order that you believe to be in error. If you choose to exercise this right, your request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this letter. Your request for reconsideration must be sent to: Commissioner Minnesota Department of Human Services c/o Licensing Division PO Box 64242 St. Paul, MN 55164-0242 You must include any and all information, documentation, or other evidence you have to support your request for reconsideration. Please note that a request for reconsideration does not stay any provisions of the correction order. If you have any questions regarding the investigation, contact me immediately at 651-431-6225 or at Anna.Parkin@state.mn.us. If you have any questions regarding compliance with this Correction Order or applicable rules, contact your licensor, Kelly Bosch at 651-431-6621 or at Kelly.Bosch@state.mn.us. Sincerely,
Anna Parkin, Investigator Office of Inspector General Licensing Division Enclosure
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