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January 8, 2026 Jon Lennen Nelson, Authorized Agent Residential Services of NE Minnesota, Inc. 2900 Piedmont Avenue Duluth, MN 55811 Report Number: 202504788 License Numbers: 1070742/1070738 CORRECTION ORDER Dear Jon Lennen Nelson: An investigation of Residential Services of NE Minnesota, Inc. was completed regarding report number 202504788, which alleged violation of Minnesota Statutes, section 626.557, and Minnesota Statutes, Chapter 245D. This maltreatment allegation concerned financial exploitation. The disposition of the investigation report is substantiated. One violation was noted. A. Reason for Correction Order Pursuant to Minnesota Statutes, section 245A.06, if the Commissioner of the Department of Human Services (DHS) finds that the license holder has failed to comply with an applicable law or rule and this failure does not imminently endanger the health, safety, or rights of the persons served by the program, the Commissioner may issue a Correction Order to the license holder. The following violation of state or federal laws and rules was determined. Corrective action for the violation is required by Minnesota Statutes, section 245A.06 and is hereby ordered by the Commissioner of Human Services. Citation: Minnesota Statutes 245A.04, subdivision 14, paragraph (b), clause (3) Violation: The license holder did not monitor implementation of policies and procedures by program staff. Management staff did not reconcile a client’s (C1) financial accounts monthly, which was inconsistent with policies and procedures, and likely ongoing from 2022 to 2025. Corrective Action Ordered: On an ongoing basis, you must maintain compliance as required in this subdivision. If you do not correct the violation specified in the Correction Order within the prescribed time lines the Commissioner may issue an Order of Conditional License or may impose a fine and order other licensing sanctions pursuant to Minnesota Statutes, sections 245A.06 and 245A.07. B. Right to Request Reconsideration If you believe the citation is in error, you have the right to request that the Commissioner of Human Services reconsider the parts of the Correction Order that you believe to be in error. The request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this report. Your request for reconsideration must be sent to: Commissioner, Department of Human Services ATTN: Legal Unit Licensing Division PO Box 64953 St. Paul, MN 55164-0242 Please note that a request for reconsideration does not stay any provisions or requirements of the Correction Order. The Commissioner’s disposition of a request for reconsideration is final and not subject to appeal under Minnesota Statutes, chapter 14. If you have any questions regarding the investigation, contact investigator Gessner Rivas as soon as possible. If you have any questions regarding this Correction Order, please contact your licensor, Kathleen Crowley at 651-431-2631 and kathleen.crowley@state.mn.us.
Gessner Rivas, Senior Investigator Licensing Division Office of Inspector General 651-431-3970 Gessner.Rivas@state.mn.us
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