|
February 19, 2026 Joshua David Schott, Authorized Agent JD Home Healthcare 3784 County Road 8 Southeast Saint Cloud, MN 56304 RE: Report No. 202509289 JD Home Healthcare License No. 1128752/1083476 Dear Joshua David Schott: CORRECTION ORDER An investigation of JD Home Healthcare was completed regarding report number 202509289, which alleged violation of Minnesota Statutes, section 626.557, and Minnesota Statutes, Chapter 245D. This maltreatment allegation concerned neglect and physical abuse. The disposition of the investigation report is substantiated. Three violations were noted. VIOLATIONS AND CORRECTION ORDERS The following violations of state and (or) federal laws and rules were observed. Corrective action for each violation is required by Minnesota Statutes, section 245A.06, and is hereby ordered by the Commissioner of Human Services. Failure to correct the violations within the prescribed amount of time may result in fines and/or action against your license, as provided for in Minnesota Statutes, sections 245A.06 and 245A.07. 1. Citation: Minnesota Statutes section 245D.04, subdivision 3, paragraph (a), clauses (4) and (6); and paragraph (b), clause (1) Violation: For one person whose record was reviewed (C1), the license holder did not ensure the protection of service recipient rights as required. The license holder did not ensure the following protection-related rights for C1: · be free from restraint, time out, seclusion, restrictive intervention, or other prohibited procedure identified in section 245D.06, subdivision 5, or successor provisions, except for: o emergency use of manual restraint to protect the person from imminent danger to self or others according to requirements in section 245D.061 or successor provisions; or o the use of safety interventions as part of a positive support transition plan under section 245D.06, subdivision 8, or successor provisions; · be treated with courtesy and respect and receive respectful treatment of the person’s property; and · access to the person’s personal possessions at any time. The license holder maintained camera footage from September 28, 2025, that showed three staff persons (S1-S3) participated in the restriction of C1’s rights or failed to intervene to protect C1 in the following ways: · C1 was restrained under circumstances that did not meet the identified requirements in sections 245D.06, subdivisions 5 and 8, and 245D.061; · staff told C1 to “shut up”, laughed at C1 and implemented physical interventions during which C1 called out in pain, and there was no attempt to reposition or minimize C1’s pain; and · S3 grabbed C1’s personal cell phone away from C1 and then S1-S3 declined to return the phone or let C1 use the phone. Corrective Action Ordered: On an ongoing basis, you must maintain compliance as required with this subdivision. 2. Citation: Minnesota Statutes, section 245D.06, subdivision 5 Violation: For one person whose record was reviewed (C1), the license holder did not prohibit the use of manual restraints as required. The license holder did not prevent manual restraints being used with C1 to reduce or eliminate behavior, as punishment, or for staff convenience. Camera footage showed that on September 28, 2025, S1-S3 implemented two manual restraints when C1 was walking away from staff or kneeling in front of staff and there was no imminent risk of harm. S1-S3 restrained C1’s arms and legs for four to five minutes while C1 sat unmoving, or moving minimally, on the floor. Corrective Action Ordered: On an ongoing basis, you must maintain compliance as required in this subdivision. 3. Citation: Minnesota Statutes section 245D.07, subdivision 1a, paragraph (a) Violation: For one person whose record was reviewed (C1), the license holder did not provide person centered services as required. The license holder did not provide services in response to C1’s identified needs as specified in the support plan addendum. The license holder documented when C1 experienced dysregulated emotions, staff were to work with C1 for appropriate ways to express him/herself, ensure C1 felt heard and supported, and encourage C1 to leave unsafe situations or engage in alternative activities. Camera footage showed that on September 28, 2025, C1 yelled, paced, and followed staff in response to staff grabbing the phone away from him/her. S1-S3 sat on the living room couch and laughed. Corrective Action Ordered: On an ongoing basis you must maintain compliance as required in this subdivision. If you believe any of the citations are in error, you may ask the Commissioner of Human Services to reconsider the parts of the correction order that you believe to be in error. If you choose to exercise this right, your request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this letter. Your request for reconsideration must be sent to: Commissioner Minnesota Department of Human Services c/o Licensing Division PO Box 64242 St. Paul, MN 55164-0242 You must include any and all information, documentation, or other evidence you have to support your request for reconsideration. Please note that a request for reconsideration does not stay any provisions of the correction order. If you have any questions regarding the investigation, contact investigator Thomas Nixon immediately. If you have any questions regarding compliance with this Correction Order or applicable rules, contact your licensor, Erin White at 651-431-4821 and erin.white1@state.mn.us. Sincerely,
Thomas Nixon, Senior Investigator Office of Inspector General Licensing Division 651-431-2155
|
for