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May 28, 2026 Jennifer Page Independent Living Services of Central Minnesota 24891 21st Avenue Saint Augusta, Minnesota 56301-8751 License Number: 1106251 (245D – Home and Community-Based Services) License Number: 1117499 (Integrated Community Supports) Investigation Report Number: 202602595 CORRECTION ORDER Dear Jennifer Page: On April 29, 2026, a licensing investigation of Independent Living Services of Central Minnesota at 2147 Troop Drive Suite 200 Sartell, Minnesota, was conducted to determine compliance with state and federal laws and rules governing the provision of home and community-based services to persons with disabilities and age 65 and older under Minnesota Statutes, Chapter 245D. As a result of this licensing review a Correction Order is being issued. A. Reason for Correction Order Pursuant to Minnesota Statutes, section 245A.06, if the Commissioner of the Department of Human Services (DHS) finds that the license holder has failed to comply with an applicable law or rule and this failure does not imminently endanger the health, safety, or rights of the persons served by the program, the Commissioner may issue a Correction Order to the license holder. The following violation(s) of state or federal laws and rules were determined as a result of the licensing review. Corrective action for each violation is required by Minnesota Statutes, section 245A.06 and is hereby ordered by the Commissioner of Human Services. 1. Citation: Minnesota Statutes, section 245D.10, subdivision 3a. Violation: For one person whose record was reviewed (P1), the license holder did not enforce the service termination policy and procedure as required.
The license holder did not enforce the program’s service termination policy and procedure. The license holder did not notify P1 and P1’s case manager in writing of the intended service termination including: · the reason for the action; · a summary of actions taken to minimize or eliminate the need for service termination as required under this paragraph; and · why these measures failed to prevention the termination. Additionally, the license holder did not ensure P1’s services were not terminated and P1 remained in the program or continued to receive services unless: · the termination was necessary for the P1’s welfare and the license holder could not meet the P1's needs; · the safety of the P1, others in the program, or staff were endangered and positive support strategies were attempted and had not achieved and effectively maintained safety for the P1 or others; · the health of the P1, others in the program, or staff would otherwise be endangered; · the license holder had not been paid for services; · the program or license holder ceases to operate; or · the P1 had been terminated by the lead agency from waiver eligibility. Corrective Action Ordered: On an ongoing basis, you must maintain compliance as required in this subdivision. B. Right to Request Reconsideration If you believe any of the citations are in error, you have the right to request that the Commissioner of Human Services reconsider the parts of the Correction Order that you believe to be in error. The request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this report. Your request for reconsideration must be sent to: Commissioner, Department of Human Services ATTN: Legal Unit Licensing Division PO Box 64953 St. Paul, MN 55164-0242 Please note that a request for reconsideration does not stay any provisions or requirements of the Correction Order. The Commissioner’s disposition of a request for reconsideration is final and not subject to appeal under Minnesota Statutes, chapter 14. If you have any questions regarding this Correction Order, please contact me as soon as possible. Coty Aust, HCBS Licensor Licensing Division Office of Inspector General 651-431-4605
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