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June 11, 2026 Gami Shaikh Nasir, Authorized Agent Yassins Home Inc 3229 Park Ave Minneapolis, Minnesota 55407-2007 License Number: 1072581 (245D – HCBS) CORRECTION ORDER Dear Gami Shaikh Nasir: On May 8, 2026, a licensing review of Yassins Home Inc, located at 3229 Park Ave, Minneapolis, Minnesota, was conducted to determine compliance with state and federal laws and rules governing the provision of home and community-based services to persons with disabilities and age 65 and older under Minnesota Statutes, Chapter 245D. As a result of this licensing review a Correction Order is being issued. A. Reason for Correction Order Pursuant to Minnesota Statutes, section 245A.06, if the Commissioner of the Department of Human Services (DHS) finds that the license holder has failed to comply with an applicable law or rule and this failure does not imminently endanger the health, safety, or rights of the persons served by the program, the Commissioner may issue a Correction Order to the license holder. The following violation(s) of state or federal laws and rules were determined as a result of the licensing review. Corrective action for each violation is required by Minnesota Statutes, section 245A.06 and is hereby ordered by the Commissioner of Human Services. 1. Citation: Minnesota Statutes, section 245A.65, subdivision 2, paragraph (b), clause (2). Violation: For two of two persons whose records were reviewed (P1 and P2), the license holder did not develop an individual abuse prevention plan (IAPP) as required. Minnesota Statutes, section 245A.02, subdivision 2b defines “annual” or “annually” to mean prior to or within the same month of the subsequent calendar year. The license holder did not conduct an annual review of P1’s IAPP in 2023 or conduct an annual review of P2’s IAPP in 2024, as required. Corrective Action Ordered: Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 2. Citation: Minnesota Statutes, section 245D.04, subdivision 1. Violation: For two persons whose records were reviewed (P1 and P2), the license holder did not provide the service recipient rights as required. a. The license holder did not provide P1 with a written notice that identified the service recipient rights in subdivisions 2 and 3, and an explanation of those rights annually in 2023, as required. b. The license holder did not provide P2 or P2’s legal representative with a written notice that identified the service recipient rights in subdivisions 2 and 3, and an explanation of those rights within five working days of service initiation. Corrective Action Ordered: Within 30 days of receiving this order, you must provide P2 or P2’s legal representative with a written notice that identifies the service recipient rights in subdivisions 2 and 3, and an explanation of those rights. You must maintain documentation of P2 or P2’s legal representative’s receipt of a copy and an explanation of the rights in P2’s service recipient record. Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 3. Citation: Minnesota Statutes, section 245D.04, subdivision 3, paragraph (b). Violation: For one person whose record was reviewed (P1), the license holder did not ensure protection-related rights as required. The license holder did not ensure protection-related rights were afforded for a person residing in a residential site licensed according to chapter 245A, or where the license holder is the owner, lessor, or tenant of the residential service site. The written notice of a person’s rights which was provided to P1 did not contain the following required rights listed: · have access to three nutritionally balanced meals and nutritious snacks between meals each day; · have freedom and support to access food and potable water at any time; · have the freedom to furnish and decorate the person’s bedroom or living unit; · a setting that is clean and free from accumulation of dirt, grease, garbage, peeling paint, mold, vermin, and insects; · a setting that is free from hazards that threaten the person’s health or safety; and · a setting that meets the definition of a dwelling unit within a residential occupancy as defined in the State Fire Code. Corrective Action Ordered: Within 15 days of receiving this order, you must update your written notice of service recipient rights to include all required rights according to 245D.04. Within 30 days of receiving this order, you must provide the updated written notice of service recipient rights to all persons currently receiving services from your program. You must also provide this written notice to all person’s case managers and legal representatives, as applicable. You must maintain documentation of provision and receipt of these rights in each person’s service recipient record. Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 4. Citation: Minnesota Statutes, section 245D.05, subdivision 1, paragraph (b). Violation: For one person whose record was reviewed (P1), the license holder did not document how health service needs would be met as required. The license holder was assigned the responsibility of meeting P1’s health needs. The license holder did not maintain a description of the procedures the license holder would follow in order to assist with or coordinate medical, dental, and other health service appointments for P1. Corrective Action Ordered: Within 30 days of receiving this order, you must review P1’s support plan addendum to ensure documentation of a description of the procedures the license holder will follow in order to assist with or coordinate medical, dental, and other health service appointments for P1. Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 5. Citation: Minnesota Statutes, section 245D.05, subdivision 4, paragraphs (a) and (b). Violation: For two persons whose records were reviewed (P1 and P2), the license holder did not review and report medication and treatment issues as required. a. The license holder initiated P1’s services on November 22, 2022. The license holder was assigned responsibility for administration of P1’s medications. The license holder did not conduct a medication administration record (MAR) review for P1’s medications, at minimum, every three months in 2025 as required. The license holder completed one review of P1’s MAR on April 4, 2025, covering the months of January 2025, February 2025, and March 2025. b. The license holder initiated P2’s services on September 12, 2023. The license holder was assigned responsibility for administration of P2’s medications. The license holder did not conduct a MAR review for P2’s medications, at minimum, every three months in 2024, 2025, and 2026 as required. The license holder completed one review of P2’s MAR on December 1, 2026, covering the months of September 2025, October 2025, and November 2025. c. The license holder did not report if a dose of medication was not administered or treatment was not performed as prescribed, whether by error by the staff or the person or by refusal by the person to P2’s legal representative and case manager as they occurred. P2’s MAR documented 44 medication refusals from January 2026 to March 2026. Corrective Action Ordered: Within 30 days of receiving this order, you must conduct a review on P2’s MARs for the past six months. You must maintain documentation of this MAR review in P2’s service recipient record. Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 6. Citation: Minnesota Statutes, section 245D.06, subdivision 1. Violation: For one person whose record was reviewed (P2), the license holder did not complete incident response and reporting as required. The license holder documented 19 incidents involving P2 from October 10, 2023 through May 6, 2026. the license holder did not: · report six incidents involving P2 to P2’s legal representative within 24 hours of the incident occurring; · report thirteen incidents involving P2 to P2’s case manager within 24 hours of the incident occurring; and · conduct an internal review of 10 incident reports which occurred prior to June 2025. Corrective Action Ordered: Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 7. Citation: Minnesota Statutes, section 245D.071, subdivision 3, paragraph (b). Violation: For one person whose record was reviewed (P2), the license holder did not complete assessments as required. The license holder did not conduct assessments for P2 annually in 2024 in the areas of the person’s ability to self-manage health and medical needs, the person’s ability to self-manage personal safety, and the person’s ability to self-manage symptoms or behaviors. The license holder conducted assessments for P2 on September 12, 2025. Corrective Action Ordered: Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 8. Citation: Minnesota Statutes, section 245D.071, subdivision 3, paragraph (d). Violation: For one person whose record was reviewed (P2), the license holder did not complete initial service planning as required. The license holder did not conduct and summarize a discussion of how technology may be used to meet P2’s desired outcome during the initial service planning meeting. Corrective Action Ordered: Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 9. Citation: Minnesota Statutes, section 245D.071, subdivision 4. Violation: For two persons whose records were reviewed (P1 and P2), the license holder did not meet requirements for service outcomes and supports. a. The license holder did not document the measurable and observable criteria for identifying when P1’s desired outcomes had been achieved. Additionally, the license holder documented that P1’s service outcome data would be tracked with daily medication charting records. The license holder did not track and maintain this data for reporting to P1’s support team as assigned. b. The license holder did not document the supports and methods to be implemented to support P2 and accomplish outcomes including: · the methods or actions that will be used to support the person and to accomplish the service outcomes, including information about: · any changes or modifications to the physical and social environments necessary when the service supports were provided; · any equipment and materials required; and · techniques that were consistent with the person’s communication mode and learning style; · the measurable and observable criteria for identifying when the desired outcome had been achieved and how data would be collected; · the projected starting date for implementing the supports and methods and the date by which progress towards accomplishing the outcomes would be reviewed and evaluated; and; · the names of the staff or position responsible for implementing the supports and methods. Corrective Action Ordered: Within 30 days of receiving this order, you must: · review P1’s service outcomes to ensure documentation of measurable and observable criteria for identifying when the outcomes have been achieved; · document the supports and methods to be implemented to support P2 as outlined above; · ensure that all persons served service outcomes are documented as required in section 245D.071; and · ensure that all persons served service outcome data is collected, tracked, and reported as required. Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 10. Citation: Minnesota Statutes, section 245D.071, subdivision 5, paragraphs (a), (b), (c), (d), and (g). Violation: For two persons whose records were reviewed (P1 and P2), the license holder did not meet requirements for service plan review and evaluation. a. At least once per year, the license holder did not meet with P1 and P1’s case manager to discuss: · how technology might be used to meet P1’s desired outcomes in 2023, 2024, and 2025 as required. The support plan addendum must include a summary of this discussion; and · options for transitioning out of a community setting controlled by a provider and into a setting not controlled by a provider in 2023, 2024, and 2025 as required. The support plan addendum must include a summary of this discussion. b. The license holder did not summarize P2’s status and progress toward achieving the identified outcomes annually in 2024 and 2025 as assigned in P2’s support plan addendum. Additionally, the license holder was assigned responsibility for holding semi-annual meetings with P2 and P2’s expanded support team. The license holder did not participate in progress review meetings semi-annually as assigned. Corrective Action Ordered: Within 30 days of receiving this order, you must: · summarize P2’s status and progress toward achieving the identified outcomes; · make recommendations; · identify rationale for changing, continuing, or discontinuing implementation of supports and methods; · share the progress review with P2 and P2’s expanded support team; and · maintain documentation of the review in P2’s service recipient record. Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 11. Citation: Minnesota Statutes, section 245D.095, subdivision 2. Violation: The license holder did not maintain an admission and discharge register as required. The license holder did not keep a written or electronic register, listing in chronological order the dates and names of all persons served by the program who have been admitted, discharged, or transferred, including service terminations initiated by the license holder and deaths. Corrective Action Ordered: Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 12. Citation: Minnesota Statutes, section 245D.095, subdivision 3, paragraph (b), clause (11). Violation: For one person whose record was reviewed (P1), the license holder did not maintain service recipient records as required. The license holder did not maintain progress or daily log notes that are recorded by the program for P1 as required. The license holder informed DHS licensors that progress or daily log notes have not been completed daily for P1 since early in 2025. Since January 17, 2025, the license holder maintained documentation of seven progress or daily log notes for P1. Corrective Action Ordered: Concerns regarding the provider’s progress or daily log notes and billing for home and community-based services were referred to the Department of Human Services, Office of Inspector General, Program Integrity and Oversight Division. Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 13. Citation: Minnesota Rules, part 9544.0030, subpart 1. Violation: For one person whose record was reviewed (P2), the license holder did not evaluate positive support strategies as required. The license holder did not evaluate the identified positive support strategies with P2 at least every six months as required. Corrective Action Ordered: Within 30 days of receipt of this order, you must: · evaluate the identified positive support strategies used with P2; · based upon the results of the evaluation, you must determine whether changes are needed in the positive support strategies; and · make appropriate changes as determined by the evaluation. Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 14. Citation: Minnesota Rules, part 9544.0110. Violation: For one person whose record was reviewed (P2), the license holder did not report the use of restrictive interventions and incidents as required. The license holder did not use the behavior intervention report form required to report behavioral incidents that resulted in a call to 911 or a call to mental health mobile crisis intervention services for incidents occurring on October 1, 2023, January 9, 2024, July 9, 2025, and January 9, 2026. Corrective Action Ordered: Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 15. Citation: Minnesota Statutes, section 245D.09, subdivision 4. Violation: For one of three staff person whose record was reviewed (SP2), the license holder did not provide orientation training as required. SP2 was hired on November 25, 2025. The license holder did not provide the following trainings within 60 days of hire: · the job description and how to complete specific job functions including o responding to and reporting incidents as required under Minnesota Statues, section 245D.06, subdivision 1; and o following safety practices established by the license holder as required in section 246D.06, subdivision 2; · the license holder’s current policies and procedures required under Minnesota Statutes, chapter 245D, including their location, access and staff responsibilities related to implementation of those policies and procedures, including a at minimum: o consumer grievance and complaint procedures; o consumer temporary services suspension; o consumer service termination; o prohibition on drug and alcohol use policy; o emergency us of manual restraint; o use of universal precautions and sanitary practices; o health service coordination and care; o safe medication assistance and administration; o safe transportation; o service admission; and o emergency response, reporting, and reviewing; · data privacy requirements according to Minnesota Statutes, section 13.01 to 13.10 and 13.46, the federal Health Insurance portability and Accountability Act of 1996 (HIPPA), and staff responsibilities related to complying with data privacy practices; SP2 received this training on March 24, 2026; · the service recipient rights and staff responsibilities related to ensuring the exercise and protection of those rights according to the requirements in Minnesota Statutes, section 245D.04; SP2 received this training on March 24, 2026; · sections 245A.54 and 626.577governing maltreatment reporting and service planning for vulnerable adults, and staff responsibilities related to protecting persons from maltreatment and reporting maltreatment; SP2 received this training on March 24, 2026; · the principles of person-centered planning and delivery as identified in Minnesota Statutes, section 245D.07, subdivision 1a, and how they applied to direct support services provided by the staff person; SP2 received this training on March 24, 2026; · the safe and correct use of manual restraint on an emergency basis according to the requirements in section 245D.061, and what constitutes the use of restraints, time out, and seclusion including chemical restraints; SP2 received this training on March 24, 2026; · staff responsibilities related to prohibited procedures under section 245D.06, subdivision 5, why such procedures are not effective for reducing or eliminating symptoms or undesired behavior, and why such procedures are not safe; · basic first aid; SP2 received this training on March 24, 2026; and · strategies to minimize the risk of sexual violence, including concepts of healthy relationships, consent, and bodily autonomy of people with disabilities. SP2 received this training on March 25, 2026. Corrective Action Ordered: Within 30 days of receipt of this order, you must provide SP2 with the trainings listed above that SP2 has not received since SP2’s hire date on November 25, 2025. Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. 16. Citation: Minnesota Statutes, section 245D.09, subdivision 4a. Violation: For one staff person whose record was reviewed (SP2), the license holder did not provide orientation to individual needs as required. The license holder did not provide the following training to SP2 before to having unsupervised direct contact with persons served by the program: · the persons support plan or support plan addendum as it relates to the responsibilities assigned to the license holder and the person’s individual abuse prevention plan to achieve and demonstrate an understanding of the person as a unique individual , and how to implement those plans; and · review and instruction on mental health crisis response, de-escalation techniques, suicide intervention when providing direct support to a person with a serious mental illness. Corrective Action Ordered: Within 30 days of receipt of this order, you must provide SP2 with the above mentioned trainings. Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance with this subdivision as required. 17. Citation: Minnesota Statutes, section 245D.095, subdivision 5. Violation: For two staff persons whose records were reviewed (SP1 and SP3), the license holder did not provide annual training as required. a. The license holder did not provide the following trainings to SP1 on an annual basis in 2023, 2024, and/or 2025: · the license holder’s program abuse prevention plan according to the requirements in Minnesota Statutes, section 245A.65, subdivision 3, SP1 did not receive this training in 2024, 2025, and 2026; · the principle of person centered planning and delivery as identified in Minnesota Statutes, section 245D.07, subdivision 1a, and how they applied to direct support provided by the staff person; SP1 received this training on April 2, 2023, and again on July 30, 2024; · staff responsibilities related to prohibited procedures under section 245D.06, subdivision 5, why such procedures are not effective for reducing or elimination symptoms or undesired behavior, and why such procedures are not safe; SP1 did not receive this training in 2023; and · strategies to minimize the risk of sexual violence, including concepts of healthy relationships, consent, and bodily autonomy of people with disabilities SP1 did not receive this training in 2023. b. The license holder did not provide the following trainings to SP3 on an annual basis in 2023, 2024, and/or 2025: · the principles of person centered planning and delivery as identified in Minnesota Statutes, section 245D.071, subdivision 1a, and how they applied to direct support service provided by the staff; the last date SP3 received this training was July 30 2024; · staff responsibilities related to prohibited procedures under section 245D.06, subdivision 5, why such procedures are not effective for reducing or eliminating symptoms or undesired behavior, and why such procedures are not safe; the last date SP3 received this training was July 30, 2024; · basic first aid; SP4 did not receive this training in 2024. Corrective Action Ordered: Within 30 days of receipt of this order, you must provide SP1 and SP3 with the trainings listed above that have not been provided in the previous twelve months. Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must provide annual training as required in this subdivision. 18. Citation: Minnesota Statutes, section 245D.095, subdivision 5, paragraph (b). Violation: For one staff person whose record was reviewed (SP2), the license holder did not maintain the personnel record as required. The license holder hired SP2 on November 25, 2025. The license holder did not maintain documentation which was sufficient to determine SP2’s first date of unsupervised direct contact with persons served by the program. Corrective Action Ordered: Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance with this subdivision as required. 19. Citation: Minnesota Statutes, section 245D.10, subdivision 2. Violation: The license holder did not establish a grievance and compliant policies and procedures as required. The license holder’s grievance policy and procedures did not include the address of the person who was the highest level of authority in the program. Corrective Action Ordered: Within 30 days of receipt of this order, you must review and revise your grievance policy and procedures to include the highest level of authority’s address where they can be reached. Compliance will be monitored onsite at an upcoming compliance monitoring visit. On an ongoing basis, you must maintain compliance as required in this subdivision. If you fail to correct the violations specified in the Correction Order within the prescribed time lines the Commissioner may issue an Order of Conditional License or may impose a fine and order other licensing sanctions pursuant to Minnesota Statutes, sections 245A.06 and 245A.07. Right to Request Reconsideration If you believe any of the citations are in error, you have the right to request that the Commissioner of Human Services reconsider the parts of the Correction Order that you believe to be in error. The request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this report. Your request for reconsideration must be sent to: Commissioner, Department of Human Services Office of Inspector General Legal Counsel’s Office Attention: Licensing Legal Unit PO Box 64953 St. Paul, MN 55164-0953 Please note that a request for reconsideration does not stay any provisions or requirements of the Correction Order. The Commissioner’s disposition of a request for reconsideration is final and not subject to appeal under Minnesota Statutes, chapter 14. If you have any questions regarding this Correction Order, please contact me as soon as possible. Dylan Sobota, HCBS Licensor Licensing Division Office of Inspector General 651-431-2690
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