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July 29, 2026 Lisa Magnuson 6600 France Ave S STE 350 Edina, MN 55435 RE: Report No. 202601611 REM Southwest Services, Inc/REM Southwest Services Inc License No. 1071944/1071943 Dear Lisa Magnuson: CORRECTION ORDER An investigation of REM Southwest Services, Inc/REM Southwest Services Inc was completed regarding report number 202601611 which alleged violation of Minnesota Statutes, section 626.557, and Minnesota Statutes, Chapter 245D. This maltreatment allegation concerned financial exploitation. The disposition of the investigation report is substantiated. One violation was noted. VIOLATIONS AND CORRECTION ORDERS The following violation of state and (or) federal laws and rules was observed. Corrective action for the violation is required by Minnesota Statutes, section 245A.06, and is hereby ordered by the Commissioner of Human Services. Failure to correct the violations within the prescribed amount of time may result in fines and/or action against your license, as provided for in Minnesota Statutes, sections 245A.06 and 245A.07. 1. Citation: Minnesota Statues section 245D.06, subdivision 4, paragraph (a). Violation: The license holder was assisting a facility client (C) with safekeeping of funds and/or property and did not obtain written authorization to do so from the C or the C’s legal representative and case manager. The C’s Support Plan Addendum Review identified the company/facility did not assist with finances, but the facility was assisting the C with the safekeeping of funds and/or property. The C’s debit card was stored in the facility and information from staff person’s working at the facility was consistent that the C’s debit card was not in the C’s possession. Corrective Action Ordered: On an ongoing basis, you must maintain compliance as required in this subdivision. If you believe any of the citations are in error, you may ask the Commissioner of Human Services to reconsider the parts of the correction order that you believe to be in error. If you choose to exercise this right, your request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this letter. Your request for reconsideration must be sent to: Commissioner Minnesota Department of Human Services c/o Licensing Division PO Box 64242 St. Paul, MN 55164-0242 You must include any and all information, documentation, or other evidence you have to support your request for reconsideration. Please note that a request for reconsideration does not stay any provisions of the correction order. If you have any questions regarding the investigation, contact me immediately. If you have any questions regarding compliance with this Correction Order or applicable rules, contact your licensor, . Sincerely,
Elisa Montgomery, Investigator Office of Inspector General Licensing Division Enclosure
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