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September 14, 2026 Wayou Sida, Authorized Agent AA Social Services LLC 7890 41st Street North Oakdale, Minnesota 55128 License Number: 1104617 (245D – HCBS) CORRECTION ORDER Dear Wayou Sida: On September 14, 2026, a licensing review of AA Social Services LLC, located at 7890 41st Street North, Oakdale, Minnesota, was conducted to determine compliance with state and federal laws and rules governing the provision of home and community-based services to persons with disabilities and age 65 and older under Minnesota Statutes, Chapter 245D. As a result of this licensing review a Correction Order is being issued. A. Reason for Correction Order Pursuant to Minnesota Statutes, section 245A.06, if the Commissioner of the Department of Human Services (DHS) finds that the license holder has failed to comply with an applicable law or rule and this failure does not imminently endanger the health, safety, or rights of the persons served by the program, the Commissioner may issue a Correction Order to the license holder. The following violation(s) of state or federal laws and rules were determined as a result of the licensing review. Corrective action for each violation is required by Minnesota Statutes, section 245A.06 and is hereby ordered by the Commissioner of Human Services. 1. Citation: Minnesota Statutes, section 245D.04, subdivision 1. Violation: For one of three persons whose records were reviewed (P3), the license holder did not provide the service recipient rights, as required. The license holder initiated P3’s services on July 19, 2025. The license holder provided P3 and P3’s legal representative with a written notice that identified the service recipient rights and an explanation of those rights within five working days of initiating P3’s services. The license holder informed P3 and P3’s legal representative of the service recipient rights on September 11, 2026. Corrective Action Ordered: On an ongoing basis, you must maintain compliance as required in this subdivision. 2. Citation: Minnesota Statutes, section 245D.07, subdivision 1a. Violation: For three persons whose records were reviewed (P1, P2 and P3), the license holder did not provide services in response to the person’s identified needs, interests, preferences and desired outcomes as specified in the support plan and support plan addendum. The license holder did not ensure that P1’s, P2’s and P3’s support plan addendums identified how services were provided for each service, including how, when and by whom each service would be provided for P1, P2 and P3. Repeat Violation: In a correction order issued by DHS on May 29, 2026, you were previously found in violation of this same subdivision. Corrective Action Ordered: Within 30 days of receiving this order, you must: · document in P1’s support plan addendums how services are provided for each service P1, P2, and P3 receives, including: o how, when, and by whom direct support services will be provided; o the person responsible for overseeing the delivery and coordination of services; and · for any person who does not have the information listed above, you must document the information in the person’s service recipient record. On an ongoing basis, you must maintain compliance as required in this subdivision. 3. Citation: Minnesota Statutes, section 245D.07, subdivision 2, paragraph (b). Violation: For one person whose record was reviewed (P3), the license holder did not develop a preliminary support plan, as required. The license holder initiated P3’s services on July 19, 2025. The license holder developed a preliminary support plan addendum for P3 on September 7, 2026. The license holder did not develop a preliminary support plan within 15 calendar days of initiating P3’s services. Corrective Action Ordered: On an ongoing basis, you must maintain compliance as required in this subdivision. 4. Citation: Minnesota Statutes, section 245D.10, subdivision 4. Violation: For one person whose record was reviewed (P3), the license holder did not provide policies and procedures, as required. The license holder initiated P3’s services on July 19, 2025. The license holder did not provide P3’s legal representative and case manager with written or electronic copies of the following policies and procedures within five working days of initiating P3’s services: · grievance policy and procedure; · service suspension and termination policy and procedure; and · emergency use of manual restraint. The license holder provided P3’s legal representative with the above-mentioned policies and procedures on September 11, 2026. Corrective Action Ordered: Within 30 days of receiving this order, you must provide P3’s case manager with written or electronic copies of the above-mentioned policies and procedures. You must maintain documentation of receipt in P3’s service recipient record. On an ongoing basis, you must maintain compliance as required in this subdivision. 5. Citation: Minnesota Rule, part 9544.0030, subpart 1. Violation: For three persons whose records were reviewed (P1, P2, and P3), the license holder did not incorporate positive support strategies as required.
The license holder did not incorporate in writing positive support strategies to an existing treatment, service, or other individual plan. Repeat Violation: In a correction order issued by DHS on May 29, 2026, you were previously found in violation of this same subpart. Corrective Action Ordered: Within 30 days of receiving this order, you must: · develop and document positive support strategies for P1, P2 and P3 into an existing treatment, service or plan; · evaluate the established positive support strategies with P1, P2 and P3 at least every six months; and · maintain documentation of these evaluations in P1’s, P2’s and P3’s service recipient records. On an ongoing basis, you must maintain compliance as required in this subpart. 6. Citation: Minnesota Statutes, section 245D.09, subdivision 5. Violation: For one of three staff persons whose records were reviewed (SP1), the license holder did not ensure annual training was completed as required. Minnesota Statutes, section 245A.02, subdivision 2b defines “annual” or “annually” to mean prior to or within the same month of the subsequent calendar year. The license holder did not provide SP1 with annual training on basic first aid. SP1 received on September 8, 2026. Corrective Action Ordered: On an ongoing basis, you must maintain compliance as required in this subdivision. If you fail to correct the violations specified in the Correction Order within the prescribed time lines the Commissioner may issue an Order of Conditional License or may impose a fine and order other licensing sanctions pursuant to Minnesota Statutes, sections 245A.06 and 245A.07. B. Right to Request Reconsideration If you believe any of the citations are in error, you have the right to request that the Commissioner of Human Services reconsider the parts of the Correction Order that you believe to be in error. The request for reconsideration must be in writing and received by the Commissioner within 20 calendar days after receipt of this report. Your request for reconsideration must be sent to: Commissioner, Department of Human Services ATTN: Legal Unit Licensing Division PO Box 64242 St. Paul, MN 55164-0242 Please note that a request for reconsideration does not stay any provisions or requirements of the Correction Order. The Commissioner’s disposition of a request for reconsideration is final and not subject to appeal under Minnesota Statutes, chapter 14. If you have any questions regarding this Correction Order, please contact me as soon as possible. Kate Spenger, HCBS Human Services Licensor Licensing Division Office of Inspector General 651-431-5757
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