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September 23, 2026 Jody Miller, Authorized Agent Lutheran Social Services of Minnesota 2485 Como Ave. Saint Paul, MN 55108-14dyt45 License Number: 800188 CRF CORRECTION ORDER Dear Jody Miller: On June 8 and 9, 2026, a Department of Human Services (DHS) licensor conducted a licensing review at your facility, LSS Bethany Crisis Shelter, located at 9239 Idaho Street, Duluth, MN 55808. This review was conducted to determine compliance with state and federal laws and rules governing the provision of children’s residential facilities under Minnesota Rules, parts 2960.0010 through 2960.0120, shelter services under Minnesota Rules, parts 2960.0510 through 2960.0530, and restrictive procedures under Minnesota Statutes, chapter 245A.211 and Minnesota Rules, part 2960.0710. As a result, DHS is issuing this order which requires you to take the correction action as described under each violation. Details of our findings are provided below. Our next steps and your options are also detailed. LICENSING VIOLATIONS DHS determined that your program did not follow licensing rules and statutes, as described below. Resident Files 1. Violation: One resident file reviewed for requirements governing restrictive procedures (resident file numbered 4) did not meet requirements. Documentation of an incident that occurred on 5/31/2026 did not include: a. The specific techniques used for an escort and physical hold, and b. The time the program director was contacted following the incident. Rule Violated: Minnesota Rules, part 2960.0710, subparts 5 and 6, item G. Corrective Action Required: Immediately and on an ongoing basis, the license holder must ensure that restrictive procedures meet all applicable requirements. Written Response Required If you fail to correct the violation(s) specified in the Correction Order within the prescribed time lines the Commissioner may issue an Order of Conditional License or may impose a fine and order other licensing sanctions pursuant to Minnesota Statutes, sections 245A.06 and 245A.07. Submissions required as part of the corrective action ordered must be sent to your licensor by email at Laura.Huff1@state.mn.us or by mail: Commissioner, Department of Human Services ATTN: Laura Huff Licensing Division PO Box 64242 St. Paul, MN 55164-0242 YOUR RIGHT TO REQUEST RECONSIDERATION You have the right to request reconsideration of this order and the cited violations. Your request must: · Be in writing · List each violation you are challenging and identify what is inaccurate or incomplete about the information in the order · Supply information that is accurate or more complete · Be made before the deadlines provided below If you are mailing your request, it must be received by DHS within 20 calendar days from when you received this order. If you do not meet this deadline, you lose your right to request reconsideration. The timeline to appeal began when you received this order. Please send it to: Office of Inspector General Legal Counsel’s Office Attn: Licensing Legal Unit PO Box 64953 St. Paul, MN 55164-0953 If your request is being personally delivered, it must be received by DHS within 20 calendar days from when you received this order. Please bring it to: Commissioner, Department of Human Services Office of Inspector General, Legal Counsel’s Office - Licensing 444 Lafayette Road North St. Paul, MN 55155 Legal authority This action is taken under Minnesota Statutes, section 245A.06, subdivision 1. The timeline to request reconsideration of the order is provided in Minnesota Statutes, section 245A.06, subdivision 2. Questions If you have any further questions regarding this matter, you may contact me at 651-431-4234 or at Laura.Huff1@state.mn.us. Sincerely, Laura Huff, Licensor Licensing Division Office of Inspector General
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