Special Needs BasicCare (SNBC) for people with disabilities

Special Needs BasicCare logo

Special Needs BasicCare (SNBC) is a voluntary managed care program for people with disabilities ages 18 through 64 who have Medical Assistance. Enrollees may have a care coordinator or navigator to help them get health care and support services. Some SNBC health plans coordinate with other payers including Medicare Parts A, B and D for enrollees who have that coverage.

People with disabilities under age 65 who have Medical Assistance fee-for-service coverage are asked to enroll in an SNBC health plan. Some people may be excluded. Anyone can choose not to enroll and to stay in fee-for-service. Details about the 2012 SNBC Program Expansion and Public Meetings are available online.

This program is administered by DHS and health plans under contract. It is available in all 87 counties (DHS-5218) (PDF).

Covered services

This is a summary of services covered by SNBC.

SNBC health plans

Guide to SNBC health plan enrollment

  • • The SNBC Health Plan Coverage brochure (DHS-6301) (PDF) provides an overview of the program and answers frequently asked questions.
  • • The guide to enrollment (DHS-5567) (PDF) has information about SNBC benefits and things to think about when choosing a health plan.
  • • The rights notice (DHS-3214D) (PDF) explains enrollee’s rights and responsibilities.
  • • This document provides instruction on the role of guardians (PDF) in making health plan choices for State wards.
  • • Information is also available regarding: SNBC Enrollment Criteria and SNBC Excluded Populations.
  • SNBC health plan choices

    Different health plans are available in different counties. The map of SNBC health plans by county in black and white (DHS-5218A) (PDF) or color (DHS-5218) (PDF). The following information may be helpful for choosing a plan:

  • • This side-by-side comparison of key 2013 SNBC plan features (DHS-5567A) (PDF) is used by the Linkage Line and advocacy organizations to help people understand the choices available under SNBC.
  • • In 2014, SNBC health plans conducted a survey on accessibility of mental health case management providers. Survey results are available on the plans’ websites: Medica survey results (PDF), Metropolitan Health Plan results (XLS), South Country Health Alliance results (PDF), UCare results (PDF) and PrimeWest Health.
  • Primary Care Network Listing (PCNL)


  • • If you have questions about SNBC health plan choices or enrolling, call the Disability Linkage Line® at 1-866-333-2466.
  • • If you have questions about SNBC health care providers or services, contact the SNBC health plans.
  • • If you have questions about Care Coordinator/Case Manager assignment, contact the county or the health plan.
  • Learn more about the quality of SNBC programs:

    Client mailings

    In early January, DHS mailed SNBC enrollment information (PDF) to potential enrollees in several counties. This letter explains that people with disabilities in Medical Assistance will be enrolled in SNBC unless they take action. In order not to enroll, the client must opt out of the program as instructed in the letter.

    DHS plans to send notices in April to eligible people living in counties where there is a choice of SNBC plans for June enrollment.

    Advisory committee

    For information on the Advisory Committee on Managed Care for People with Disabilities or the meeting schedule, call 651-431-2514 or sign up to receive e-mail notices. The advisory committee is overseeing the SNBC program expansion.

    Related information and sites

    Rate/Report this page   Report/Rate this page