Personal care assistance

Personal care assistance services help a person with day-to-day activities in their home and community. PCAs help people with activities of daily living, health-related procedures and tasks, observation and redirection of behaviors and instrumental activities of daily living for adults. It is available to eligible people enrolled in a Minnesota Health Care Program.

What’s new?

DHS updates these pages on an ongoing basis. The What’s new page allows you to see at a glance what has changed in PCA policy and procedures.

Consumers

PCA consumer information

Lead Agencies

(counties, tribes and health plans)
PCA policies
PCA Phase II project

PCA Providers

MHCP enrolled providers
PCA policies
PCA Provider Training

E-mail notification

Sign up to receive e-mail notices of changes:
DSD County E-List (open to counties and DHS staff)
DSD Stakeholder E-List (open to all interested parties)
MHCP Provider E-mail Lists (open to all interested parties)

Contact information

Enrollees and members
If you are not in a health plan, call the MHCP Member Help Desk at (651) 431-2670 or toll free at (800) 657-3739.
If you are in a health plan, call your health plan member services.

Provider agencies
Call the MHCP Provider Call Center at (651) 431-2700 or toll free at (800) 366-5411, TTY (866) 273-5276 or 711. 

Lead agencies
Contact your Regional Resource Specialist. If you have MMIS questions, call the DSD Resource Center at (651) 431-2450 or toll free at (888) 968-8463.

Managed care
Contact your managed care organization (PDF).

Fraud hotlines
Contact the appropriate hotline to report suspected fraud.


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