Minnesota Health Care Programs (MHCP) Managed Care Organization (MCO) Contacts

The following contact information is for providers.

Refer recipients to health plan member services phone numbers.

Blue Plus

Network Management
PO Box 64179
St. Paul, MN 55164-9867

Provider Service Center

651-662-5200
800-262-0820

Medical and Behavioral Health
PMAP, MinnesotaCare, MSC+
MSHO


800-711-9862
888-740-6013

Dental – Delta Dental (Civic Smiles)

651-406-5907
800-774-9049

Pharmacy – Prime Therapeutics

800-821-4795

HealthPartners

PO Box 1309
Minneapolis, MN 55440-1309

Provider Services and Contracting

Professional Services Network Mgmt: 952-883-5589
Hospital & Regional Network Mgmt: 952-883-5604

Behavioral Health

952-883-7501
866-669-3856

Chiropractic – ChiroCare

888-638-7719

Pharmacy – Pharmacy Administration

952-883-5813
800-492-7259

Hennepin Health

Minneapolis Grain Exchange Building
400 South Fourth St, Ste. 201
Minneapolis, MN 55415

Provider Help Desk and Contracting

612-596-1036 or 800-647-0550
www.hennepinhealth.org
(information for providers)
612-466-9536 Fax

Behavioral Health

612-596-1036 or 800-647-0550
www.hennepinhealth.org
(information and resources for providers)

Service authorizations:
http://www.hennepinhealth.org
/providers/forms
612-677-6222 or 888-734-0008 Fax

Dental – Delta Dental

651-406-5907
800-774-9049

Pharmacy – Navitus

612-596-1036 or 800-647-0550
www.hennepinhealth.org
(information for providers)

Claim Adjustment Requests and Reconsiderations & associated documentation

612-596-1036 or 800-647-0550
www.hennepinhealth.org/providers/forms

612-321-3786 Fax

Nursing PMAP forms, Certified Patient Assessments (CPA) Rule 25 Assessment form, Refund Requests & Subrogation

612-596-1036 or 800-647-0550
www.hennepinhealth.org/providers/forms

Itasca Medical Care (IMCare)

Itasca Resource Center
1219 SE 2nd Avenue
Grand Rapids, MN 55744-3983

Provider Services and Contracting

800-843-9536
218-327-5545 Fax

Pharmacy – Caremark

800-345-5413
218-327-5545 Fax (service authorizations)

Medica

PO Box 9310
Mail Route CP340
Minneapolis, MN 55440-9310

Provider Services and Contracting

800-458-5512
952-992-8667 Fax

Medica Behavioral Health

800-848-8327
855-454-8155 Fax

Chiropractic – OptumHealth Care Solutions, Physical Health

800-873-4575

Dental – Delta Dental

651-406-5919
800-459-8574

Pharmacy – MedImpact (valid until 12/31/2016)

CVSH (valid 1/1/2017)

800-788-2949

800-364-6331

Hennepin Health - SNBC

Minneapolis Grain Exchange Building
400 South Fourth St, Ste. 201
Minneapolis, MN 55415

Provider Help Desk and Contracting

612-596-1507 or 888-562-8000
www.HennepinHealth.org (information for providers)
612-466-9536 Fax

Mental and Behavioral Health

612-596-1507 or 888-562-8000

www.HennepinHealth.org (information for providers)

Service authorizations:
612-677-6222 or 888-734-0008 Fax

Dental – Delta Dental

651-406-5907
800-774-9049

Pharmacy – Navitus

612-596-1507 or 888-562-8000
(MHP Pharmacist)
855-673-6504
www.hennepinhealth.org
(information for providers)

Claim Adjustment Requests and Reconsiderations & associated documentation

612-596-1507 or 888-562-8000
www.hennepinhealth.org/providers/forms

Nursing PMAP forms, Certified Patient Assessments (CPA) Rule 25 Assessment form, Refund Requests & Subrogation

612-596-1507 or 888-562-8000 www.hennepinhealth.org/providers/forms

PrimeWest Health

3905 Dakota St
Alexandria, MN 56308

Provider Services and Contracting

866-431-0802 or 320-335-5359

Dental – PrimeWest Health

866-431-0802 Eligibility & Claims
866-431-0804 Fax (service authorizations)

Pharmacy – MedImpact

800-788-2949 Provider Helpdesk
877-391-9294 Telephone – authorization requests
858-790-6060 Fax – authorization requests

South Country Health Alliance (SCHA)

2300 Park Drive, Suite 100
Owatonna, MN 55060

Provider Help Desk

800-995-4543

Provider Contracting

507-444-7770 or 1-866-722-7770

Pharmacy – PerformRX

Medicare Help Desk 866-935-6681
Medicaid Help Desk 866-935-8874

Chiropractic – Clinical Resource Group

866-281-1997 option 1

Dental - DentaQuest

800—341-8478

UCare

Provider Assistance Center
PO Box 52
Minneapolis, MN 55440-0052

Clinical services, authorizations, intake

612-676-6705
877-447-4384

Provider Assistance Center

612-676-3300
888-531-1493

Behavioral Health

612-676-3300
888-531-1493
Effective 10/14/2016: 612-884-2033 or

855-260-9710 Fax

Chiropractic – Fulcrum Health (previously known as Chiropractic Care of Minnesota, Inc.)

888-638-7719

Dental – Delta Dental of Minnesota

651-768-1415 or 855-648-1415

Pharmacy – Express Scripts, Inc. (ESI)

Pharmacy - Fairview Specialty –

specialty medications

877-558-7523 Physician authorizations
800-357-9577 Fax

800-595-7140

866-347-4939 Fax


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