State Shutdown Information

June 24, 2011 – MHCP Provider Update MHP-11-05
Revised June 30, 2011
Revised July 6, 2011

Revised July 8, 2011

As you may know, Minnesota state agencies are currently in a disruption of government services as of July 1, 2011. Because you are a valued partner of the Minnesota Department of Human Services (DHS), we are notifying you of action by the court of critical services that are being allowed to continue in a limited fashion during the shutdown.

During the shutdown:

  • • MHCP continues to process provider claims (Updated 7/8/2011)
  • • MHCP continues to make payments to providers based on their claims in a ‘to-be-paid’ status (i.e. July warrants, including the June delayed payment claims)
  • • MN–ITS continues to accept transactions, including eligibility requests/responses; claims, authorization, etc.
  • • The new medical review agent is accepting and processing requests for authorization (except prescription drug)
  • • The MHCP Prescription Drug PA Review Agent continues to accept and process prescription drug authorizations
  • • MHCP continues to process home care service authorizations
  • • MHCP is not processing any:
  • • Provider enrollment applications
  • • Claims that are not simple claims

  • MHCP has very limited staff at the Provider Call Center. We ask that you review the Provider website and Manual pages for information before calling the Call Center. Also because of limited or no staff availability, MHCP will not accept other phone calls, emails, or faxes.

    During the shutdown, we ask providers to:

  • • Continue providing services to MHCP recipients
  • • Continue verifying recipient eligibility and submitting claims through MN–ITS
  • • Continue determining presumptive eligibility for the Minnesota Family Planning Program (MFPP) or Sage (Updated 7/6/2011)

  • Thank you for your continued service to MHCP recipients, your patience and understanding. 

    Additional Resources

    Potential State Shutdown Provider FAQ

    If you have questions about this information, call the MHCP Provider Call Center at (651) 431-2700 or 1-800-366-5411.

    Sign up to receive Provider Updates and other MHCP notices in your e-mail account.

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