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FAQS for Maltreatment Investigations
How do I make a report?
There are different reporting systems for vulnerable adults and children.
For reports involving vulnerable adults:
If you know or suspect that a vulnerable adult is in immediate danger, contact your local law enforcement agency immediately. If the vulnerable adult is not in immediate danger, reports of suspected maltreatment of vulnerable adults should be made to your county’s Common Entry Point (CEP). A list of each county’s CEP telephone number is at
For reports involving children:
If you know or suspect that a child is in immediate danger, contact your local law enforcement agency immediately. If the child is not in immediate danger and the suspected maltreatment occurred in a DHS licensed facility, contact the Division of Licensing at (651) 431-6600.
If you know or suspect a child is or has been maltreated other than in a DHS licensed facility, contact your local law enforcement or county child protection agency.
What is a mandated reporter? Am I a mandated reporter?
Mandated reporters are professionals identified by law who MUST make a report if they have reason to believe that a vulnerable adult is being or has been maltreated or has knowledge that a vulnerable adult has sustained a physical injury which is not reasonably explained; or, know or have reason to believe that abuse or neglect of a child has occurred;
In regard to vulnerable adults:
“Mandated reporter” means a professional or professional’s delegate engaged in:
In regard to children:
A mandated reporter is, a professional or professional’s delegate who is engaged in the practice of the healing arts, social services, hospital administration, psychological or psychiatric treatment, child care, education, correctional supervision, probation and correctional services, or law enforcement
Do I have to be a mandated reporter to make a report?
No, everyone who is not a mandated reporter is encouraged to make a report when they have knowledge or have reason to believe that maltreatment of a child or a vulnerable adult has occurred.
Where can I get an overview of the Reporting of Maltreatment of Vulnerable Adults Act and my responsibilities for reporting suspected maltreatment of vulnerable adults?
An online course has been developed and is available to anyone. You can access the course at http://registrations.dhs.state.mn.us/WebManRpt/
Where can I get an overview of the Reporting of Maltreatment of Minors Act and my responsibilities for reporting suspected maltreatment of children?
You can access a resource guide for mandated reporters titled, “Reporting Child Abuse and Neglect,” at https://edocs.dhs.state.mn.us/lfserver/Public/DHS-2917-ENG
If I provide information to the Division of Licensing during an investigation, how is my information used and what are my privacy rights?
The Division of Licensing’s Notice of Privacy Practices can be accessed at https://edocs.dhs.state.mn.us/lfserver/Public/DHS-4127-ENG
How can I find out the results of an investigation or find out if there have been any investigations at a specific licensed program?Licensing Lookup is an online resource for accessing many of the public documents issued by the Division of Licensing, including Investigation Memorandums and Compliance Reports. Licensing Lookup can be accessed at http://licensinglookup.dhs.state.mn.us/
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