Minnesota Child Welfare Training System

Supervisor

Course Descriptions for Supervisor Training

Leadership CORE

Leadership Core training is designed to provide the fundamental and essential knowledge and skills required by child welfare supervisors, managers and directors. These trainings are delivered in six one-day classroom sessions and a one-day facilitated discussion session.

CSP510: Introduction to Leadership, Management & Organizational Development

The Leadership CORE series provides knowledge and application of leadership and management skills for lead workers, supervisors, managers and directors from all departments. There is priority focus on cultural competency strategies that are designed for supervision in a public organization. 510 will introduce the topics of leadership vs. management skills and how they both are necessary to support the overall organizational development. Participants complete the DISC Personality Assessment and identify areas of growth in their personal leadership/management development journey. Ethics and values in leadership are explored through a systemís change model and Coveyís Principle Center Leadership work.

CSP511: Multicultural Perspectives in the Workplace

Creating Inclusive work teams and organizations begins with understanding the differences between culture, ethnicity and race. This course explores individual, societal and institutional discrimination practices that are often invisible throughout the prevailing white privilege systems. Through self-reflection activities and organizational assessments, participants begin to examine their own bias and the bias that may be present in the workplace.

CSP512: Situational Leadership

Supervisors need to be all things to all people. We use Blanchardís One Minute Manager model to assess worker readiness and learn how to adjust our supervision style to match the workerís needs. Understanding the different sources of power and how power is used with inter-personal dynamics is the energy that fuels your ability to adjust your supervisor style to the situation. We go deeper into Coaching and Results-focused leadership styles, which are the most used styles, along with exploring how to lead in the context of community stakeholders.

CSP513: Leading People

Every person is a unique individual Ė personality style, learning style, culture, values. We provide assessment tools and frameworks for supervisors to better understand their staff, co-workers and community stakeholders. Motivation of employees and management of job performance is a fundamental role of supervision. Learn how to develop workers to their full potential through results-focused performance goals that are matched to each individualís style. We will explore the inclusiveness of policies and practices within organizations that can lead to disparities and disproportionalities in your service delivery.

CSP514/515: Foundations of Team Building

Creating effective and culturally competent work teams is a true gift for supervisors. We learn about common stages and pitfalls of group development. A new team supervision challenge is bridging the generational differences between Gen Y , Gen X and the Baby boomers. We also learn the logical, sequential skills necessary to manage time and meetings effectively. Mentoring is a powerful teacher for our workers as well as our continued development as a supervisor.

CSP516: EQ: Emotional Intelligence and 6 Month Review

Our reaction to others, and theirs to us, is often unconscious yet powerful. We explore an emerging new management practice called EQ. EQ is not about being emotional, rather it is about being aware of our own and otherís emotions. Then with clear goal setting and conscious strategies, we can control emotions to reach the desired outcomes. We will also review participantís year-long action plan and share personal experiences of supervision.

Strengthening Child Welfare Supervision

The child welfare training system has added training for child welfare supervisors that will enhance the direction of child welfare supervision to: improve outcomes for children, families and service delivery; improve worker retention and job satisfaction; become more consistent and effective as a supervisor.

Through the use of the cohort model, child welfare supervisors are encouraged to network with colleagues between sessions and after the series.

The importance of support and training for child welfare supervisors is now receiving additional attention. National research is clear: quality supervision associated with improved worker retention and job satisfaction, resulting in improved outcomes for children and families. The MCWTS staff members are acting on this research to more fully support the important role supervisors play in the child welfare system.

Over the last decade, a significant reform in child welfare practice has occurred in Minnesota. This practice has moved towards a strength-based, safety-focused, family partnership model. To date, the Minnesota Department of Human Services (DHS) has supported this practice shift through considerable training for caseworkers.

551-558 is a strengthening child welfare supervision series for child welfare supervisors.

CSP551: Minnesota Child Welfare Practice Model and Supervision Guide

This course will assist participants in understanding the vision of the child welfare practice model, understand why it was developed and how statewide leadership envisions using the child welfare practice model to support practice and improve performance and outcomes. Also, participants will understand how to apply the values and principles within the child welfare practice model to child welfare casework, including possible challenges, and also how to use the materials to support improved practices through supervision moving forward.

CSP552: Strengths-Based, Solution-Focused Supervision

Participants will learn to identify the three focus areas of supervision, including the Interactional Helping Model, the Open-Systems Model and the 7 Key Strategies. Participants will learn how to connect the strength-based, solution-focused approach (SBSFA) to the Open-Systems Model and to engage in solution focused supervision, such as implementing the critical tasks associated with the Open-Systems model and put into practice the critical tasks associated with the Open-Systems model. There will be an opportunity to identify ways to implement the strength-based, solution-focused interviewing and intervention approaches in child welfare supervision.

CSP553: Strengthening Child Welfare Supervision: Trauma Informed Supervision

This training will provide an overview of childhood trauma research findings, information regarding emotional and behavioral symptomology and treatment options, and in addition, will provide supervisors with the capacity to recognize secondary trauma in caseworkers.

ATTENTION: If you are not a part of a Strengthening Child Welfare Supervision cohort and want to take this course, please register for course 5312. This course is reserved for Strengthening Child Welfare Supervision attendees. Please note that the course content is identical, there is no need to attend both

CSP554: Using SSIS to Strengthen Supervision

This course will focus on accessing various reports in the Social Service Information System (SSIS), including charting and analysis, which will assist the child welfare supervisor in evaluating the unit, staff and agency performance measures regarding child safety and permanency.

CSP555: Disparities and Disproportionalities regarding African-American families

This training will provide participants with information on how disparities and disproportionalities in the child welfare system have an impact on African-American families. Participants will also become familiar with the tools that exist within their agencies to identify disparities and disproportionalities, along with how they can collaborate with community partners on ways to address disparities and disproportionalities in regards to African-American families.

CSP556: Disparities and Disproportionalities regarding American Indian Families

This training will provide participants with information on historical trauma including the impact it has on American Indian families when involved with the child welfare system. Also, participants will gain insight on how to discuss disparities and disproportionalities regarding American Indian families with their unit staff and will learn how to collaborate with community partners on ways to address disparities and disproportionalities regarding American Indian families.

CSP557: Administrative Supervision

This training will provide participants with an understanding of administrative supervision, including the value of consistently scheduled supervision and developing individualized strategies for providing quality child welfare supervision to staff. Participants will also understand the need to provide constructive and developmental performance evaluation for staff. This information will be connected to the child welfare practice model and strength based training

CSP558: Review and Renewal

Participants are invited to return for a one-day seminar as a follow-up session for feedback on action plans, continued networking and support. Key agenda items are: peer feedback, problem solving and coping with change at work.

Supervisor Specialized and Related

CSP5312: Trauma Informed Supervision

This training will provide an overview of childhood trauma research findings, information regarding emotional and behavioral symptomology and treatment options, and in addition, will provide supervisors with the capacity to recognize secondary trauma in caseworkers.

ATTENTION Strengthening Child Welfare Supervision attendees: This course is not presented here as part of the Strengthening Child Welfare Supervision series. If you are part of a current Strengthening Child Welfare Supervision cohort, you need to register for course code 553. If youíve been a prior attendee of the Strengthening Child Welfare Supervision Series, this course will not provide any additional learning, it has the same course content; there is no need to attend both.

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