HPE Contact Information

Overview
HPE Contact Information
HPE Frequently Asked Questions (FAQs)

HPE Toolkit – Forms and Documents

HPE Training

If you have questions after using the HPE resources found in the training, the HPE Web page, or other areas, use the list below to find the best place to get answers to your questions.

Contacts for questions related to HPE

Question about…

Contact

Training: access, registration, or transcript issues

Dhs.Hc.Trainersregistration-Rqts@state.mn.us

Note
: For questions about content in the training course, use the link provided in the training.

HPE availability, coverage start or end dates, application status

Health Care Eligibility Operations (HCEO) at 651-431-3480 or 888-702-9968, press option 1

HPE policy

HPE Policy Guide; Health Care Eligibility Operations (HCEO) at 651-431-3480 or 888-702-9968, press option 1

Member’s covered benefits

MHCP Member Help Desk: 651-431-2670 or 800-657-3739

Submitting claims, access to EVS or MN–ITS

Provider Call Center: 651-431-2700 or 800-366-5411

Additional Resources

For questions about:

  • • Insurance Affordability Applications – call the MNsure Contact Center at 1-855-366-7873.
  • • Partnering with MNsure to become a Certified Application Counselor (CAC) – visit the MNsure/assisters website.
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