State Operated Services

SOS Organization

State Operated Services (SOS)

SOS is a division of the Minnesota Department of Human Services. It consists of an array of residential and treatment programs serving people with mental illness, developmental disabilities, chemical dependency and traumatic brain injury as well as people who pose a risk to society. Currently, these services are provided at just under 200 geographically dispersed sites (pdf) throughout Minnesota. Services are provided by more than 3,500 employees in a variety of roles such as psychiatrists, psychologists, nurses, human services technicians, occupational therapists, social workers, licensed chemical and dependency counselors. SOS programs served almost 11,000 persons in fiscal year 2010.

Best practices

All SOS programs utilize best practices (pdf) in their delivery of services.


Direct Support Specialist (Human Services Technician) Pilot Project

Pre-doctoral Internship in Clinical Psychology (pdf)

Psychology Department Postdoctoral Fellowship in Forensic Psychology (pdf)

Please visit the SOS Recruitment Web Site for job vacancies.


To learn more about Minnesota’s State Operated Services history in behavioral health care, “The Evolution of State Operated Services” (pdf).

Vision, Mission, Values (pdf)

Vision: Inclusive communities across Minnesota that are vibrant, sustainable, healthy and support people in effectively addressing their behavioral health needs allowing them to achieve their life goals.

Mission: Partnering with others, we provide and support innovative and responsive specialty services to people with complex behavioral health needs and challenges.


Person centeredness







Adult mental health services (pdf)

To make a referral call: (866) 966-BEDS (2337) (Greater Minnesota)


651-431-5337 (Metro Area)

SOS provides specialized inpatient, residential and related treatment supports for persons with mental illness. Adult mental health services are provided at:

Anoka-Metro Regional Treatment Center

Seven Community Behavioral Health Hospitals

Minnesota Specialty Health System – Wadena and Willmar

Southern Cities Community Clinic

Anoka-Metro Regional Treatment Center (AMRTC) serves people who are mentally ill in a large campus-based setting. Many of these people have complex medical histories. AMRTC is a 200-bed psychiatric hospital consisting of eight 25-bed units. Services include units dedicated to the treatment of psychiatric patients with complex co-morbid medical conditions, treatment of individuals with mental illness who face a criminal trial and patients with high levels of behavioral issues.

3301 Seventh Avenue North
Anoka, MN 55303
(651) 431-5000

Seven Community Behavioral Health Hospitals (CBHH) (pdf)
CBHH provide short-term, acute inpatient psychiatric services at seven 16-bed community-based sites located throughout Minnesota. Natural support structures can be incorporated into treatment by serving patients as close as possible to their home communities. The hospitals provide an array of services that include:

• Assessment of mental, social, functional and physical health

• An individual treatment plan, including medication management and 24-hour nursing care

• Individualized discharge and aftercare planning for transitioning back to an appropriate setting in the community

• Multidisciplinary teams employ current approaches including such models as Illness Management and Recovery

Program locations

Community Behavioral Health Hospital - Alexandria
1610 8
th Ave. E.
Alexandria, MN 56308-2472
(320) 335-6201

Community Behavioral Health Hospital - Annandale
400 Annandale Blvd.
Annandale, MN 55302
(651) 259-3850

Community Behavioral Health Hospital - Baxter
14241 Grand Oaks Drive
Baxter, MN 56425
(218) 316-3104

Community Behavioral Health Hospital Bemidji
800 Bemidji Ave. N., Suite 200
Bemidji, MN 56601
(218) 308-2400

Community Behavioral Health Hospital - Fergus Falls
1801 W. Alcott Ave.
P.O. Box 478Fergus Falls, MN 56538-0478
(218) 332-5001

Community Behavioral Health Hospital - Rochester
251 Wood Lake Drive S.E.
Rochester, MN 55904
(507) 206-2561

Community Behavioral Health Hospital - St. Peter
2000 Klein St.
St. Peter, MN 56082
(507) 933-5001

Minnesota Specialty Health System (pdf)

Minnesota Specialty Health System – Brainerd provides individuals who are experiencing a serious mental illness and an acquired brain injury with evidenced-based treatment that encompasses an intensive clinical and cognitive rehabilitation in a residential community setting.

11615 State Avenue
Brainerd, MN 56401-7306

218) 828-6123

Minnesota Specialty Health System - Cambridge provides services to individuals diagnosed with developmental disabilities or related conditions who may be highly complex with a history of legal problems, public safety and/or personal safety concerns due to significant behavioral disturbances and/or poorly managed medical conditions. As of March 4, 2014, MSHS-Cambridge is no longer accepting admissions. The Minnesota Department of Human Services has transitioned these services to community-based settings through the Minnesota Life Bridge Program.

1425 East Rum River Drive South
Cambridge, MN 55008

(763) 689-7200

St. Paul Como Community Unit provides individuals who are experiencing a serious mental illness with evidenced based treatment that encompasses an intensive clinical and rehabilitation approach in a safe and creative apartment environment.

690 Como Ave
St. Paul, MN, 55103
(651) 558 - 2187

The following residential programs offer an individualized approach to treatment that is person centered. These services are also accessed through the Centralized Pre-Admission Center. Specific treatment programming includes, but is not limited to: Illness Management and Recovery, Integrated Dual Disorder Treatment, Family Psycho-education, individualized self-medication management program, community integration with an overarching goal of focusing on increasing an individual’s functioning capacity during their recovery. In addition, the areas of need for supports in the community for ongoing areas of deficit will be identified and the infrastructure to enlist these supports will be mapped out in a client’s plan for return to community (aka. discharge plan) for a more successful transition to the next phase in his or her recovery.

Minnesota Specialty Health System - Wadena
240 Shady Lane Drive
Wadena, MN 56482-3093
(218) 319-6001

Minnesota Specialty Health System - Willmar
1208 Olena Ave. S.E.
Willmar, MN 56201
(320) 235-0900

Community clinics (pdf)

Services involve the operation of five community dental clinics that provide services to individuals with developmental disabilities, severe/persistent mental illness or traumatic brain injury who were unable to obtain care from other community providers. Clinics are located in Brainerd, Cambridge, Faribault, Fergus Falls and Willmar. The Faribault office also provides out-patient psychiatric services.

Program locations

Central Lakes Community Dental Clinic
Central Lakes College Campus
501 West College Drive
Brainerd, MN 56401
(218) 855-8272

Fergus Falls Community Dental Clinic
1121 Pebble Lake Road
Fergus Falls, MN 56537
(218) 739-7254

Health Source Community Dental Clinic
1425 East Rum River Drive South
Cambridge, MN 55008
(763) 689-7306

Southern Cities Community Clinic
Faribo West Mall
200 Western Avenue
Faribault, MN 55021
(507) 333-2028

Willmar Community Dental Clinic
1801 Technology Drive
Willmar, MN 56201
(320) 231-5315

Community Addiction Recovery Enterprise (C.A.R.E.) (pdf)

provides inpatient and outpatient chemical dependency and substance abuse services statewide. Specialized treatment options offered include:

• Culturally-based services, dual diagnosis residential services for adults and adolescents

• Mental illness/chemical dependency inpatient services

• Relapse prevention services

• Pathological gambling services

• Adult aftercare services

• Adult family services

All services are person-centered, building on the individual’s interests and capacity for growth, leading to a lifelong process of recovery.

Program locations

3301 7th Ave. N.
Anoka, MN 55303
Admissions: (651) 431-5247

11600 State Ave.
Brainerd, MN 56401
Admissions: (218) 828-2389

810 3rd St., Suite 102
Carlton, MN 55718
Admissions: (218) 384-7013 or (218) 384-7000

This facility is a specialized women’s program that offers substance abuse treatment services to women

Fergus Falls
1174 Western Avenue
Fergus Falls, MN 56537
Admissions: (218) 736-1800

St. Peter
1703 CSAH 15
St. Peter, MN 56082
Admissions: (507) 933-5199
Fax: (507) 931-7888

1705 16th St. NE
Willmar, MN 55201
Admissions: (320) 231-5468 or (320) 231-5379

State Operated Services, Community Addiction Recovery Enterprise (C.A.R.E.), in partnership with Hennepin County, provides chemical health intensive day treatment services to Hennepin County residents at high risk for commitment or revocation of provisional discharges due to their chronic addiction to alcohol and other drugs. This program is an alternative to residential treatment meant to reduce costs while providing a more effective treatment strategy than traditional residential programming. The collaboration includes housing, intensive case management, transportation and vocational services integrated with the treatment experience. Program participants develop individualized goals with program staff to move towards an improved lifestyle. The programs objectives for the target population include:

• Reduce the number of CD commitments

• Reduce number of detoxification and emergency room visits

• Develop improved recovery and relapse services

• Decrease homelessness

• Improve coordination with the court system

• Integrate existing chemical health resources to facilitate best practices services

• Decrease cost of serving the target population

• Decrease target population’s interaction with law enforcement

Child and Adolescent Behavioral Health Services (CABHS)

The CABHS program is a specialized mental health program operated by the Department of Human Services through its State Operated Services division. CABHS provides both inpatient psychiatric hospital services (pdf) and community-based foster home services (pdf). The CABHS hospital component offers a safe, youth- and family-responsive setting for crisis stabilization, comprehensive assessment and intensive treatment of specialized mental health problems.

Inpatient Hospital
1701 Technology Drive NE
Willmar, MN 56201
(320) 231-5337
(888) 883-0266

The Minnesota Intensive Therapeutic Homes (MITH) offers a unique alternative to institutionalization for children and adolescents with severe emotional disturbance and serious acting out behaviors. Services delivered in both inpatient and foster care are provided to youth with neurodevelopment disorders who also have a mental illness, youth whose needs may best be served through the application of treatment with Dialectical Behavior Treatment (DBT), and youth who have suffered severe psychosocial trauma.

Administrative offices are located at:
1711 W. County Road. B, Suite 100 F
St. Paul, MN 55113
(612) 306-1578 or (218) 825-3000

Community Support Services (pdf)

(CSS) provide decentralized clinical consultation and technical assistance. Nine teams across Minnesota’s 87 counties help clinically complex individuals remain in their communities and build support networks.

Administrative offices are located at:
1425 East Rum River Drive S.
Cambridge, MN 55008-5033
(763) 689-7224

Minnesota Life Bridge Program

The Minnesota Life Bridge Program supports adults who have developmental disabilities and exhibit severe behaviors that present a risk to public safety. Minnesota Life Bridge Program provides short-term treatment in residential settings. Individuals served by the program often have co-occurring mental health or chemical dependency diagnoses. Minnesota Life Bridge is the successor to the Minnesota Specialty Health System-Cambridge.

1425 East Rum River Drive South
Cambridge, MN 55008
(763) 689-7200

Minnesota State Operated Community Services (MSOCS)

(MSOCS) provides residential (pdf) and vocational (pdf) support services for people with disabilities. Vocational services include Day Training and Habilitation (DT & H) as well as support services that include evaluation, training and supported employment. Clients take advantage of and are integrated into the daily flow of the community. A state-of-the-art and highly specialized program called FACES (Friends and Community Experiencing Success) is used to plan individual support services that include community-based residential services typically provided in four-bed group homes.

Vocational services

Supports focus on providing a wide range of individualized vocational training and support as well as whole life options for individuals including:

• Job placement

• On-site work

• Supported employment

• Mobile work crews

• Competitive employment

• Volunteer opportunities

• Self advocacy training

• Therapy services (speech and language pathology, occupational, physical, sensory integration)

• Community Inclusion

• Recreational and leisure opportunities

• Daily life skills development

Administrative offices are located at:
3200 Labore Road, Suite 104
Vadnais Heights, MN 55110-5186
(651) 766-4117

Forensic services (pdf)

State Operated Forensic Services, part of the Minnesota Department of Human Services, consists of statewide programs providing evaluation and treatment to individuals involved with the legal system due to a crime. These programs serve people committed, under Minnesota Statutes, Chapter 253B, to the Commissioner of Human Services as Mentally Ill and Dangerous (MI&D) or as a person with developmental disabilities or a related condition who presents a public safety risk. Also served are people with mental illness who the court has ordered for evaluation and treatment, under Minnesota Rules of Criminal Procedure, 20.01 and 20.02, before the start of a criminal trial.

The campus is located at:
100 Freeman Drive
St. Peter, MN 56082
(507) 985-2000

Volunteer opportunities (pdf) include overseeing the Trading Post for patients and State Hospital Museum tours, arranging intern and volunteer registration and serving as a liaison to the Volunteer Council.

Trading Post: The Trading Post provides clothing and miscellaneous donated items to meet emergency clothing and hygiene needs for patients and serves as a thrift shop open for patients.

Volunteer Council: The Volunteer Council is a board of directors that hears unit requests and administers donated funds for patients’ needs.

Centralized support services

A division of the Minnesota Department of Human Services, State Operated Services Support is a unique governmentally operated, diversified behavioral healthcare service provider.

Centralized services supporting all aspects of this organization include:

• Administrative offices

• Building design and management

• Fiscal management

• Human resource management

• Information management

• Legal services

• Office management

• Quality management

• Recruitment

• Staff development

SOS provides services in sites located throughout the state. Most support services personnel are centralized in St. Paul while a smaller number of others are assigned to sites in greater Minnesota. All of these services provide support to the system of care.

St. Paul offices are located at:
Mail Address:
Minnesota Department of Human Services
State Operated Services Support Division
PO Box 64979
St.Paul, MN 55164-0979

Site Location: Minnesota Department of Human Services
State Operated Services Support Division
444 Lafayette Road N.
St.Paul, MN 55155
(651) 431-3676

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