MHCP Enrolled Providers – Contact Information


Use NDC Search to verify drug coverage.

Provider Call Center

For questions about fee-for-service coverage policies and billing procedures provided to Minnesota Health Care Programs (MHCP) recipients, contact the Provider Call Center or email Healthcare-Providers:

Hours: 8:00 a.m. to 6:00 p.m. Monday through Friday

Monday, February 17 (President’s Day) 9:00 a.m. to 4:30 p.m.

Voice:

651-431-2700 or 1-800-366-5411

TTY:

711 or 1-800-627-3529

Fax:

Call the Provider Call Center for the correct number to use if you need to fax information or use the fax number that is on the form you are faxing.

To verify MHCP recipient eligibility:

press 7

To get MHCP-related phone numbers, addresses, websites, and general information:

press 9

To reach the MHCP Provider Call Center:

press 1, then*:

1 for an NPI

2 for an UMPI starting with A

3 for an UMPI starting with M

For questions about MN–ITS Registration, MN–ITS Administrator, and Password Resets:

press 6

For enrollment questions (get forms through the MHCP Provider Enrollment page):

press 5


* If you enter an invalid NPI/UMPI or do not have one, you will be asked to select your provider service type from the following queues:

  • • Option 1: Nursing facilities, dental, transportation, outpatient mental health, eyeglasses/contacts/eye exams
  • • Option 2: Pharmacy, medical supply, chiropractic and hearing aid dispensing (use NDC Search to verify drug coverage)
  • • Option 3: Rehab therapy, hospice, lab, physician, hospital, IEP, family planning services
  • • Option 4: Home care, waiver services, chemical dependency services

  • If the recipient is enrolled in a prepaid health plan, contact the appropriate managed care organization.

    Sign up to receive Provider Updates and other MHCP notices in your e-mail account.

    For Members, Enrollees and Recipients Only

    Review the Member Contacts or MHCP Member Helpdesk page for information.


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