MHCP Enrolled Providers – Contact Information


Use NDC Search to verify drug coverage.

Provider Call Center

For questions about fee-for-service coverage policies and billing procedures provided to Minnesota Health Care Programs (MHCP) recipients, contact the Provider Call Center or email Healthcare-Providers:

Hours: 8 a.m. to 4:15 p.m. Monday through Friday (closed 12:00 to 12:45 p.m.)

Voice:

(651) 431-2700 or 1-800-366-5411

TTY:

711 or 1-800-627-3529

Fax:

(651) 431-7425

To verify MHCP recipient eligibility:

press 7

To get MHCP-related phone numbers, addresses, websites, and general information:

press 9

To reach the MHCP Provider Call Center:

press 1, then*:

1 for an NPI

2 for an UMPI starting with A

3 for an UMPI starting with M

For questions about MN–ITS Registration, MN–ITS Administrator, and Password Resets:

press 6

For enrollment questions (get forms through the MHCP Provider Enrollment page):

press 5

* If you enter an invalid NPI/UMPI or do not have one, you will be asked to select your provider service type from the following queues:

  • • Option 1: Nursing facilities, dental, transportation, outpatient mental health, eyeglasses/contacts/eye exams
  • • Option 2: Pharmacy, medical supply, chiropractic and hearing aid dispensing (use NDC Search to verify drug coverage)
  • • Option 3: Rehab therapy, hospice, lab, physician, hospital, IEP, family planning services
  • • Option 4: Home care, waiver services, chemical dependency services

    • If the recipient is enrolled in a prepaid health plan, contact the appropriate managed care organization.

    Sign up to receive Provider Updates and other MHCP notices in your e-mail account.

    For Members, Enrollees and Recipients Only

    Review the Member Contacts or MHCP Member Helpdesk page for information.


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