MHCP Enrolled Providers – Contact Information


Use NDC Search to verify drug coverage.

Provider Call Center

For questions about fee-for-service coverage policies and billing procedures provided to Minnesota Health Care Programs (MHCP) recipients, contact the Provider Call Center or email Healthcare-Providers.

Hours: 8:00 a.m. to 4:15 p.m. Monday through Friday

Voice:

651-431-2700 or 800-366-5411

TTY:

711 or 800-627-3529

Fax:

Most forms include the number for where you need to fax the form. Call the Provider Call Center for the correct number to use if you do not see the number on the form you are using.

Provider Call Center phone line options

Information needed

Option to select

To verify MHCP recipient eligibility*

Press 7

To get MHCP-related phone numbers, addresses, websites, and general information

Press 9

To reach a Call Center representative through your NPI or UMPI

Press 1, then one of the following:

Press 1 to enter an NPI

Press 2 to enter an UMPI starting with A

Press 3 to enter an UMPI starting with M

To reach a Call Center representative if you enter an invalid NPI or UMPI (or if you do not have an NPI or UMPI)

Select your provider type from the following:

  • Option 1: Nursing facilities, dental, transportation, outpatient mental health, eyeglasses, contacts and eye exams
  • Option 2: Pharmacy, medical supply, chiropractic and hearing aid dispensing (use NDC Search to verify drug coverage)
  • Option 3: Rehab therapy, hospice, lab, physician, hospital, IEP, family planning services
  • Option 4: Home care, waiver services, chemical dependency services
  • For questions about MN–ITS Registration, MN–ITS Administrator, and Password Resets

    Press 6

    For enrollment questions (get forms through the MHCP Provider Enrollment page)

    Press 5


    *If the recipient is enrolled in a prepaid health plan, contact the appropriate managed care organization.

    Sign up to receive Provider Updates and other MHCP notices in your email account.

    For Members, Enrollees and Recipients Only

    Review the Member Contacts or MHCP Member Help Desk page for information.

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