MHCP Enrolled Providers – Home

Welcome to the Minnesota Health Care Programs (MHCP) provider home page.

MN–ITS mailbox changes: MN–ITS mailbox functions will be unavailable beginning at 11:59 p.m. on January 20, 2017, for technical maintenance. We expect the mailboxes to be available by 6 a.m. Monday, January 23. No mailbox applications will be available during this time. During this time, MHCP will remove data from MN–ITS mailbox folders. Other applications within MN–ITS, including direct data entry claim and eligibility transactions, will not be affected by this work and will remain available.

When mailbox access is restored, items in the following folders will display data received within at least the last 30 days (any other files that were previously sent to you will no longer be available): 835_X12, 835_PDF, 835C, 835E, 834, 820, IHL, SAL, PAL, PRVLTR, CML.

You must remove all of the items in your mailboxes that you want to keep by 11:59 p.m. on January 20.

Going forward, we will periodically delete old data following the mailbox retention schedule. We expect these actions will improve MN–ITS functionality by reducing downtime and increasing processing speed.

Batch file submitters: You will not be able to submit batch files through MN–ITS during the maintenance. You will be able to submit files through Secure FTP, but you will not receive any transaction responses until after the maintenance is complete.

Please call the MHCP Provider Call Center at 651-431-2700 or 800-366-5411 if you have any questions.

Minnesota Health Care Programs Member Help Desk contact information

MNsure contact information

Please select from the menu below and click GO to access our online materials.

  • • If your provider type is not listed above, contact the Provider Call Center
  • Check eligibility, submit claims, check claim status and receive your RAs via MN–ITS
  • • If you are not an MHCP provider but wish to enroll, contact Provider Enrollment
  • • Contact the Provider Call Center or e-mail us with any questions or comments about these pages

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