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Minnesota Department of Human Services Community-Based Services Manual (CBSM)
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Page posted: 11/6/03

Page reviewed: 12/26/13

Page updated: 5/30/17

Legal authority

Federally approved BI, CAC, CADI and DD waiver plans, Minn. Stat. §174.29 to 174.30, Minn. R. 9505.0315


Transportation: Transportation necessary to gain access to community services, resources and activities.

Covered services

Covered services include transportation:

  • • Necessary to meet needs and preferences as stated in the care plan for the person to be included in the community
  • • To waiver services when the contracted rate for the waiver service does not include transportation.
  • Non-covered services

    The following are non-covered transportation services:

  • • Transportation to health care services available through MA state plan service
  • • Transportation when alternate transportation is available free of charge (e.g., family, neighbors, friends, community agencies).
  • Non-covered services for a personal vehicle include:

  • • Any payment beyond negotiated mileage or trip reimbursement
  • • Reimbursement to a person for the purpose of transporting self or the use of their own vehicle.
  • Transportation cannot be covered separately for waiver services in which the cost is included in the service rate. This applies to full-day day training and habilitation services.

    Secondary information

    The lead agency may designate private people to provide transportation when they meet the person’s needs and/or preferences in a cost-effective manner. Private people include natural supports such as family, neighbors, friends or community agencies.

    Provider standards and qualifications

    There are three types of transportation providers: specialized, individual driver and common-carrier.


    Specialized transportation is a DHS enrollment-required service. It includes either ambulatory or non-ambulatory services. The Minnesota Department of Transportation (Minn. Stat. §174.29 to 174.30) must certify specialized transportation providers who are not excluded in Minn. Stat. §174.30.

    Individual driver

    Transportation provided by a non-commercial, individual driver is an approval-option: direct-delivery service. An individual driver must:

  • • Meet the person’s needs and preferences in a cost-effective manner
  • • Meet all applicable state laws and rules, and local regulations
  • • Maintain a valid Minnesota driver’s license and adequate automobile insurance coverage, as required under Minnesota Statutes, Chapter 65B.
  • An individual driver can provide transportation as a paid service provider (non-commercial common carriers) or in a volunteer capacity for mileage reimbursement. The reimbursement rate is the Internal Revenue Service (IRS) standard mileage rate.


    Transportation provided by a commercial, common carrier is an approval-option: purchased-item service. Commercial common-carriers include buses, taxicabs and light rails. A common-carrier provider must meet all applicable state laws and rules, and local regulations. Commercial, common-carrier transportation must be cost-effect for the person and meet his/her needs.

    Authorization, rates and billing

    The lead agency authorizes transportation at the market rate. For more information, see Long-Term Services and Supports Service Rate Limits, DHS-3945 (PDF).

    Special transportation billing limitations

    A special transportation provider, either ambulatory or non-ambulatory, may bill both a one-way trip and the commercial per-mile rate. Payment for common carrier or private individual, either commercial or non-commercial, is for a one-way trip or mileage.

    Additional resources

    CBSM – BI, CAC, CADI and DD waivers general process and procedures
    MHCP Provider Manual – Nonemergency medical transportation (NEMT) services

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    © 2018 Minnesota Department of Human Services Updated: 5/30/17 3:50 PM | Accessibility | Terms/Policy | Contact DHS | Top of Page | Updated: 5/30/17 3:50 PM