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Minnesota Department of Human Services Community-Based Services Manual (CBSM)
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ISSUE DATE: 07/2013

Supported employment services

Page posted: 10/1/03

Page reviewed: 7/13/16

Page updated: 7/13/16

Legal authority

Federally approved BI, CAC, CADI and DD waiver plans, Minn. Stat. §245D.03


Supported employment services: Services that help people find and retain paid employment in community businesses where people without disabilities are employed.

Covered services

Covered services that require direct contact with the person include:

  • • Individual and small group counseling
  • • Individual job development and placement to find an appropriate job match for the person and the employer
  • • Individualized work-related assessment
  • • Long-term support to help the person retain his or her job
  • • Supervision and monitoring of the person’s job performance
  • • Training on (1) position-specific skills; (2) skills required to obtain and retain employment (e.g. using community resources); (3) how to use break and lunch areas; and (4) transportation resources.
  • Covered services that do not require direct contact with the person include:

  • • Advocacy, negotiation and liaison communications with employers
  • • Benefit(s) review and analysis
  • • Design and implementation of schedules for support, job coach fading (i.e. reducing paid on-the-job support) and remote monitoring
  • • Development of the person’s natural work supports
  • • Employment marketplace research
  • • Employment-specific transportation coordination
  • • Job application, resume and cover letter development
  • • Job-specific data collection, documentation and progress reporting
  • • Negotiation of the person’s employment
  • • Outreach with community businesses about available employment opportunities.
  • Non-covered services

    The following are non-covered services:

  • • Administrative activities
  • • Incentive payments
  • • Subsidies
  • • Unrelated vocational training expenses.
  • Examples include:

  • • Incentive payments to an employer to encourage or subsidize the employer’s participation in a supported employment program
  • • Payments for vocational training that is not directly related to the person’s supported employment program
  • • Payments that are passed through to users of supported employment programs.
  • Waiver funds cannot be used to directly compensate a person’s wage.

    Service authorization

    Before supported employment services are authorized, the case manager/service coordinator must determine that the employment services the person needs are not available under a program funded by either the Rehabilitation Act of 1973 or Individuals with Disabilities Education Act (IDEA).

    For more information about this process for people who are under age 22, see CBSM – Supported employment services funding for youth in transition (PDF).

    For more information about this process for adults, see CBSM – Supported employment services funding for adults (PDF).

    Secondary information

    The lead agency determines the person’s transportation needs and resources. To support a person’s employment success, the lead agency may authorize transportation through the transportation waiver service.

    The case manager/service coordinator refers the person to a service provider. The person has a choice in his or her supported employment services provider.


    DD Waiver

    Supported employment services delivered through the DD Waiver must be provided on an individual basis. Supported employment services are not reimbursable for group employment arrangements (e.g., work crews, job enclaves, etc.).

    Service principles and rate-setting procedures for day training and habilitation (DT&H) do not apply to supported employment services provided through the DD Waiver (Minn. Stat. §252.40 through 252.46).

    BI, CAC or CADI waiver

    Supported employment services delivered through the BI, CAC, or CADI waivers can be provided on an individual basis or in a group employment arrangement (e.g., work crews, job enclaves, etc.). No more than three people in a group employment arrangement can be supported by SES.

    Provider standards and qualifications

    Supported employment is a tier 1 service. A supported employment services provider must:

  • • Enroll with Minnesota Health Care Programs (MHCP)
  • • Have a 245D license as an intensive support service provider.
  • For more information, see CBSM – Waiver/AC provider enrollment standards.

    A provider licensed under 245D must report all uses of controlled procedures, emergency use of manual restraint and prohibited procedures according to Minn. Stat. 245D.06, subd. 5 to DHS via the Behavioral Intervention Report Form DHS-5148 (PDF).

    Minnesota Stat. chapter 245C requires a licensed program to conduct background studies. Minn. Stat. 245D.03 lists individuals subject to background studies. A provider must complete and submit individual background studies using New Electronically Transmitted Study (NETStudy) through DHS licensing.

    Additional resources

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