Adult Protective Services

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Adult Protective Services

Minnesota law mandates safe environments and services for vulnerable adults and protective services for vulnerable adults who have been maltreated. The DHS Adult Protective Services Unit provides training and consultation to citizens, service providers, counties, law enforcement and state agencies regarding the Minnesota Vulnerable Adult Act [Minnesota Statute Section 626.557 (1995)]. The unit also develops policy and best practices and collects and evaluates data to prevent maltreatment and plan adult protection services.

Reporting suspected maltreatment of vulnerable adults

Each county has established a common entry point to take reports 24 hours a day, seven days a week. These phone numbers are available from the Senior Linkage Line, 1-800-333-2433, Disability Linkage Line, 1-866-333-2466, or through the County Phone Directory for Reporting Vulnerable Maltreatment

Beginning July 1, 2015, a single Minnesota Adult Abuse Reporting Center will be established. This will provide a web-based reporting system for mandated reporters as well as a single, statewide, toll-free number everyone can use to report suspected maltreatment.

Mandated Reporter Training:

Some professionals are required to report suspected maltreatment of a vulnerable adult. Online Mandated Reporter Training provides training on state statute and the duties of mandated reporters. It is available to any interested person.

Guidelines to the Investigation of vulnerable adult maltreatment

The Adult Protection Manual provides policy and procedures for county staff as required in Minnesota Statute 626.557 Vulnerable Adult Act and Minnesota Rule 9555.7100-9555.7700.

Structured decision making tool in adult protection

Minnesota law requires county social service agencies to assess and offer protective services in response to reports of suspected maltreatment. Counties use a standardized tool, when making decisions regarding protective services and report investigation. The structured decision-making process is found in the "Guidelines and Procedures Manual" of the "Structured Decision Making (R) for Adult Protection manual.


The following is a list of Adult Protection resources to support county adult protection workers in serving and protecting people who are vulnerable in the community. Adult Protective Services keeps an aggregate statewide database on maltreatment reports. Adult Protection Data Reports

FOR FURTHER INFORMATION CONTACT: Please contact, by phone (651) 431-2609 or (800) 882-6262. TDD/TTY users please call (800) 627-3529 and ask for the phone number listed above.

County staff: Disability and Aging Policy Quest

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