Adult Protective Services

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Adult Protective Services

Minnesota law mandates safe environments and services for vulnerable adults and protective services for vulnerable adults who have been maltreated. The DHS Adult Protective Services Unit provides training and consultation to citizens, service providers, counties, law enforcement and state agencies regarding the Minnesota Vulnerable Adult Act [Minnesota Statute Section 626.557 (1995)]. The unit also develops policy and best practices and collects and evaluates data to prevent maltreatment and plan adult protection services.

Mandated Reporters

The Minnesota Adult Abuse Reporting Center (MAARC), is the common entry point under Minnesota Statues 626.557. MAARC operates 24 hours a day, seven days a week for the public and mandated reporters. MAARC also provides an opportunity for mandated reporters to meet their reporting duty by making a web report at Mandated reporters may refer to the MAARC Report Guide for information on using the web-based reporting system. Mandated reporters may also make phone reports by calling the statewide toll-free number MAARC at 844-880-1574. Phone and web reports are promptly submitted by MAARC to the agencies responsible for investigation and protective services.

Mandated reporters are professionals or professional’s delegate identified by law (MS 626.5572 Subd. 16) who MUST make a report if they suspect a vulnerable adult has been abused, neglected or financial exploited.

Emergency: Reporters calling to report an emergency, including a medical emergency or crime in progress, must call 911 and then return to the website to make the mandated report of suspected maltreatment of a vulnerable adult.

Out of State Maltreatment: Mandated reporters reporting an allegation of suspected maltreatment of a vulnerable adult that did not occur in Minnesota must make the report to the state in which the allegation occurred. The national Adult Protective Services Association has information for reporting in all states.

The online reporting system may occasionally be unavailable when system maintenance is being conducted.

Send MAARC feedback to 

MAARC data report release

The Minnesota Adult Abuse Reporting Center (MAARC) is the common entry point established by the commissioner of human services under Minnesota Statutes 626.557 Subds. 4 and 9. Information contained in reports of suspected maltreatment of a vulnerable made to the Minnesota Adult Abuse Reporting Center is confidential under Minnesota Statutes 626.557 Subd. 12b. Minnesota Statutes 13.02 defines confidential data as data that is not made public and is not accessible to the subject of the data. Minnesota Department of Human Services cannot provide a copy of report, or any information about a MAARC report, to the reporter, the alleged victim, the alleged perpetrator, a provider, or any collateral that is not a lead investigative agency, law enforcement, or a prosecutor. Data related to a lead investigative agency’s response to a MAARC report may have different data requirements. Contact the lead investigative agency responsible for the report for data requests related to that agency’s response to a MAARC report.

Mandated Reporter Training:

Some professionals are required to report suspected maltreatment of a vulnerable adult. Online Mandated Reporter Training provides training on state statute and the duties of mandated reporters. It is available to any interested person.

Guidelines to the Investigation of vulnerable adult maltreatment

The Adult Protection Manual provides policy and procedures for county staff as required in Minnesota Statute 626.557 Vulnerable Adult Act and Minnesota Rule 9555.7100-9555.7700. The Adult Protection checklist (PDF) to the investigation of vulnerable adult maltreatment. Check the list for signs of adult maltreatment (PDF).

Standardized decision making tools in adult protection

Minnesota law requires county social service agencies to assess and offer protective services in response to reports of suspected maltreatment. Counties use a suite of standardized tools, when making decisions regarding protective services and report investigation in response to reports of suspected maltreatment of vulnerable adults received by the Minnesota Adult Abuse Reporting Center (MAARC). Policy for use of the standardized decision-making tools are is found in the "Guidelines and Procedures Manual" of the "Minnesota Adult Protection Structured Decision Making and Standardized Tools Guidelines and Procedures Manual”.


The following is a list of Adult Protection resources to support county adult protection workers in serving and protecting people who are vulnerable in the community. Adult Protective Services keeps an aggregate statewide database on maltreatment reports, see Adult Protection Reports

FOR FURTHER INFORMATION CONTACT: Please contact, by phone (651) 431-2609 or (800) 882-6262. TDD/TTY users please call (800) 627-3529 and ask for the phone number listed above.

County staff: Disability and Aging Policy Quest

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