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Child Support – Closing a Case
Child support cases do not automatically close when a child turns 18 or emancipates. Federal law allows the child support office to close a case under certain conditions. In general, cases are closed when all of the following are true:
The county will continue to collect public assistance arrears until they are paid in full. Parents cannot close their case if their children receive public assistance from:
If your children do not currently receive public assistance, you can ask the agency to close your case by either:
Closing a full (IV-D) child support case is an important decision. If you close your case when child support is still owed, you will be responsible for collecting all child support that the other parent owes to you.. We encourage you to review the services that the child support office provides to both obligees and obligors before asking your worker to close your case.
The child support office will no longer collect support or provide any services, including income withholding. If you close your case:
If you receive child support payments on a stored value card, you will need to contact US Bank to close the card after all of the funds are used.
Applying for income withholding-only (Non-IV-D) services
If you close a full service case, either parent can apply for income withholding-only services.
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