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eDocs is a web-based document repository tool that provides Minnesota Department of Human Services’ stakeholders access to DHS forms and documents in multiple languages. The eDocs search allows clients, county workers, providers, employees and other stakeholders to easily access the most current versions of DHS documents on demand.
DHS created the eDocs system to centralize the distribution of forms and documents. Prior to eDocs, forms had to be printed, stored, and distributed to county agencies and other partners around the state. This led to a lag in availability of forms and the problem of outdated forms and documents being in circulation. The eDocs system allows users to search for a form online and always get the most up-to-date version of the form whenever they need it. In some cases forms are fillable, meaning that a user can fill them out online and print out a clean, clear, machine-printed form that can be submitted via U.S. mail.
eDocs is also home to many eForms that submit data electronically. This capability eliminates paper from the process, unless users need to maintain a hard copy for their records.
To use eDocs, users must have both a browser and Adobe Reader software loaded on their desktop. For Mac users, the most recent version of both the browser and Reader are recommended.
Mac users should not have more than one software version of Adobe Reader or Adobe Acrobat loaded on their computer because this can cause software conflicts when attempting to view PDF documents using any browser. Mac users may, however, have one or more additional browsers loaded on their desktop computer for use with applications other than eDocs.
Do I need a login ID and password to use eDocs?
No. Anyone who has Internet access and a browser can use eDocs. If you are prompted to enter a user ID and password, see the information below.
You might be getting the eDocs login screen for any of the following reasons:
The link may be out of date.
The document may no longer be in eDocs.
The document you are accessing is secure.
You have an old version of Adobe Reader.
If you have a current version of Adobe Reader or Acrobat Standard or Professional as described above and you still have problems, it may be that an earlier version of Adobe Reader was loaded on your PC, and the current version of Adobe Reader was loaded over the top of the earlier version. If you use an uninstaller to remove ALL versions of Reader and then only reinstall the current version, the problem should be resolved.
eDocs may be down.
If you have checked into the reasons listed above and are still getting the eDocs login screen, contact the eDocs HelpDesk. In order to troubleshoot, please take screenshots of error messages or the screen and supply your browser name and version and operating system (i.e., Windows 7, etc.).
Some documents on eDocs are available to business partners and citizens pre-printed. There is an online bulk order site for these pre-printed documents. If you can’t get to the Bulk Ordering website, if you forgot your password, or if you got an incorrect order, please contact DHS Print Purchasing.
Check the version date in the upper right-hand corner of the document or write to the eDocs HelpDesk if you have further questions.
For counties who use DHS forms in their document management systems, DHS sends eDocs update notices to subscribers interested in knowing when a DHS form changes in eDocs. Update notices are for forms only, not brochures or other types of publications. You can subscribe to these update notices on the DHS public website.
DHS bulletins are not in eDocs, but three years’ worth of bulletins are archived on DHS’ public website.
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