Page posted: 05/04/05
Page reviewed: 11/18/14
Page updated: 11/18/14
The Disability and Aging PolicyQuest is an automated Web-based system for lead agencies to submit policy questions. The public can view the responses.
Agency access coordinator
Each lead agency has a designated agency access coordinator who is responsible for the following tasks:
1. Set up and limit the number of access for agency users.
The lead agency access coordinator authorizes access for agency users to:
To submit a policy question, the system requires a User Identification and Password. Contact your local agency access coordinator if you are unable to access the system.
Agency users are lead agency staff who submit questions and review the corresponding DSD or Aging policy staff responses. Agency users are responsible to:
1. Request access from the lead agency coordinator.
and Aging PolicyQuest
The search feature is available to anyone. You do not need user identification and password to access the tool. You can search by program, topic and keyword. Disability and Aging PolicyQuest search guide (PDF)
To ensure information is current, searchable questions and answers from the previous twelve months.
The agency access coordinator may contact the Disability and Aging PolicyQuest administrator for technical assistance:
Users should make every effort to research the answers to policy-related questions before submitting the question. Possible sources of information may include the following:
If you cannot find the information you need, submit a question to PolicyQuest.
Lead agencies must not include private or recipient/situation-specific information in a question. If questions or responses contain enough information that could potentially identify particular recipients, only the agency access coordinator or agency user who submitted the question will have access to the response.
A designated aging or DSD policy staff will respond to questions within 10 working days. If the question is particularly complex and requires additional research by DHS staff, DHS will send an automated e-mail to the agency access coordinator or agency user to ask for additional time.
For DSD questions that are specific to a disability program recipient, submit the question to your lead agency’s designated Regional Resource Specialist.