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| The Minnesota Department of Human Services is providing the information contained on this Web site as a public service. The information and materials posted are designed to enhance public access to information about interpreters and interpreter referral agencies and are for information purposes only. This Web site neither endorses, certifies nor guarantees the accuracy of any information provided by the agencies listed herein. |
Seven county metro region
Counties Served: Anoka, Carver, Dakota, Hennepin, Ramsey, Scott, Washington
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All Hands Interpreting Service
(General and medical interpreting)
Phone: 612-242-5122 v/tty
952-888-2365 v/tty
877-451-1010 v/tty
Fax: 952-888-3461
Email: info@deafstuffnmore.com
Web: www.deafstuffnmore.com/ |
(General interpreting and medical interpreting)
Address: 6517 Hunter Road
Corcoran, Minnesota 55340-9632
Phone: 763-478-8963 voice
TTY/Fax: 763-478-3093
VP: 866-279-8537 and 952-388-2141
866-275-3323 (toll free number)
Email: info@aslis.com
Web: www.aslis.com |
(Emergency and General interpreting)
Address: 2055 Rice Street
Roseville, MN 55113
Phone: 1-877-456-7589 v/tty
Fax: 651-487-8876
Email: interpretingstpaul@c-s-d.org
Web: www.c-s-d.org
Hours of operation: 7:30 am- 4:30 pm
Monday- Friday, 24 hour emergency on call interpreting |
Purple Communications 
Address: 5100 Gamble Drive, Suite 503
St. Louis Park, MN 55416
Phone: (612) 851-0828 or (612) 751-0538 cell
Fax: (612) 851-0830
Email: nancy.evelyn@purple.us
Web site: http://www.purple.us |
Certified Interpreting and Consultants Inc. (CIC)
Address: PO Box 16
Fergus Falls, MN 56538
Contact Person: Lori Vigessa
Phone: (877) 283-5331
Email: cicpartners@hotmail.com
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Address: 720 N. 15th Avenue East
Duluth, MN 55812-1229
Contact: Kathleen Youngblom
Phone: (218) 724-9626 Voice
LinguaOne Southern Minnesota Translating and Media Agency
Address: 202 North Plainview Avenue
Mankato, MN 56001
Contact Person: Tessa Donata
Phone: 507-351-8787 Voice
Fax: 507-386-7281
Email: Lingua1@hickorytech.net
Web site: www.lingua-one.com |
| • The agency must honor requests by deaf, deafblind and hard of hearing consumers to select specific interpreters whom the consumer deems appropriate |
| • Interpreters who receive referrals from the agency must be required to meet specified requirements, which may include national certification |
| • The agency must have an established system for soliciting and responding to feedback from deaf, deafblind and hard of hearing consumers |
| • Agencies must attempt to resolve issues about their referral system or the interpreters they refer directly with the consumer. If DHHS receives a complaint about a specific referral agency, DHHS will contact the agency and inform them of the complaint. If DHHS is made aware that an agency has failed to attempt to resolve a complaint with a customer within a reasonable amount of time - normally two months - DHHS may remove the agency from the InterpreterReferral.Org Web site. |
| If your experience indicates that a particular referral agency does not satisfy our "listing criteria,” please let us know by contacting your local Deaf and Hard of Hearing Services Center. |
| If you have any other concern or complaint about the service received from an interpreter referral agency, we encourage you to contact the agency directly and/or file a complaint with your local Better Business Bureau. In addition, feel free to contact the DHHS office nearest you so that they are aware of concerns and problems. |
| If you want to file a complaint regarding the services received from a particular interpreter, contact either the Registry of Interpreters for the Deaf (RID) at www.rid.org/eps.html or call RID at 703-838-0030 voice or 703-838-0459 tty or the National Association for the Deaf (NAD) at nic-iap@pacbell.net or by calling Marlowe Wilson at 209-474-3088 v/tty. |
| If you would like to file a complaint regarding the services received from a particular interpreter, you must contact the interpreter’s accrediting organization. Currently, the two national interpreter credentialing organizations include The Registry of Interpreters for the Deaf (RID) and The American Consortium of Certified Interpreters. Below is their contact information. |
| The Registry of Interpreters for the Deaf |
Contact:
Matthew O'Hara
333 Commerce Street
Alexandria, VA 22314
703- 838-0030 Voice
703- 838-0459 tty
703- 838-0454 fax
ethics@rid.org |
Marlowe J. Wilson, Director
P.O. Box 7451
Stockton, California 95267-0451
209-475-4837 tty/voice
209-474-9503 fax
grievance@acci-iap.org |
| For agencies interested in being on our web site, the criteria include: |
| • The majority of the referral agency’s business must be serving Deaf, DeafBlind and hard of hearing consumers. |
| • Staff must be fluent in American Sign Language, knowledgeable about Deaf Culture and have training or extensive experience in the unique communication needs of Deaf, DeafBlind and hard of hearing people. |
| • The agency must have an established system for soliciting and responding to feedback from Deaf, DeafBlind and hard of hearing consumers. |
| • The agency must honor requests by Deaf, DeafBlind and hard of hearing consumers to select specific interpreters whom the consumer deems to be appropriate. |
| • Interpreters who receive referrals from the agency must be required to meet specified requirements, including (preferably) certification. |
| If your agency meets the required criteria, please contact Sharisse Leier for an application. |
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