Child Support – Payment Information for Parents

Once a parent has applied for services, all child support payments must come through the Minnesota Child Support Payment Center (CSPC).

  • Accessing payment information
  • Receiving payments
  • Making payments
  • Where to send payments
  • Direct payments to a parent
  • How payments apply to cases
  • Fees
  • Monthly billing statements
  • Accessing payment information

    Parents can get up-to-the minute information about payments online or by telephone 24 hours a day, seven days a week.

  • Minnesota Child Support Online is a secure Web site.
  • • Child Support Information Line is a secure automated line.
  • For payment information call:
    (651) 431-4340 Twin Cities metro area
    (800) 657-3512 Outside the metro area

    TTY users call:
    (651) 431-4346 Twin Cities metro area
    (888) 234-1208 Outside the metro area
    or use the Minnesota Relay at 711

    Parents need their 10-digit participant number and personal identification number (PIN) to get their case and payment information. Information about the participant number and PIN is found on Minnesota Child Support Online.

    Receiving payments

    In most cases, the Child Support Payment Center sends the support collected and owed to the obligee within two (2) days. Funds collected through certain tax refund offsets may be held for up to six months to make sure the refund was properly intercepted.

  • custodial parents receive payments through direct deposit.
  • noncustodial parents receive refunds by check.
  • Making payments

    Most payments paid on cases come through income withholding. Other options for paying child support payments include:

  • automatic-recurring withdrawal (ARW), or
  • • mail: check, cashier’s check, or money orders sent to the Child Support Payment Center.
  • IMPORTANT: If income withholding ends for any reason, the obligor is responsible to make the payments and send them to the Child Support Payment Center.

    Where to send payments

    Parents can make their child support payments by check, cashier’s check, or money order to the Child Support Payment Center unless income withholding or automatic-recurring withdrawal is in place. Payments should include the 10-digit participant number and Social Security Number (SSN).

    Send payments to:

    Minnesota Child Support Payment Center
    P.O. Box 64326
    St. Paul, MN 55164-0326

    Direct payments to a parent

    Obligors should not send payments directly to a parent when a child support agency is enforcing the order.

    If the obligor pays the other parent directly:

  • • the obligor may not be given credit for the payment
  • • the obligee must notify their child support officer and may be asked to send the payment to the Child Support Payment Center so it can be disbursed according to federal guidelines.
  • How payments apply to cases

    Federal and state regulations govern how payments are applied. The child support agency applies payments according to these rules:

  • • if an obligor owes support to more than one family, the state sends a portion of each payment it receives to each parent
  • • for each case, most payments collected pay current support first for the month it is due. After current support is paid, other payments received that month pay arrears. The obligee may or may not receive payments if on public assistance
  • Any questions about how payments apply to a case should be directed to the county child support agency handling the case.

    Fees

    Cost recovery fee
    Parents, who applied for services, may be required to pay a cost recovery fee and other fees related to their case.

    Federal annual fee
    The Federal Deficit Reduction Act of 2005 requires states to collect a $25 federal annual fee for eligible child support cases.

    Non-IV-D services fee
    The obligor pays a monthly $15 fee for income withholding-only services.

    Monthly billing statements

    The monthly billing statement is a report of money owed, including any interest charged, and money that the Child Support Payment Center (CSPC) received during the last month.


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