Minnesota Minnesota

Community-Based Services Manual (CBSM)

Community-Based Services Manual (CBSM)


Home health aide (HHA) services

Page posted: 10/1/03

Page reviewed: 7/31/26

Page updated: 8/3/26

Legal authority

Federally approved Brain Injury (BI), Community Alternative Care (CAC), Community Access for Disability Inclusion (CADI), Developmental Disabilities (DD) and Elderly Waiver (EW) waiver plans, federally approved Alternative Care (AC) 1115 demonstration, Minn. Stat. §256B.0913, Minn. Stat. §256B.0625, Minn. Stat. §256B.0651, Minn. Stat. §256B.0652, Minn. Stat. 256B.0653, subd. 7, 42 C.F.R. 440.70, 42 C.F.R. 484.36, 42 C.F.R. 484.55

Definitions

Home health aide (HHA): A qualified employee of a home health agency who completes medically oriented task(s) that maintain a person’s health or facilitate treatment of an illness or injury.

Medical review agent: Agent contracted with DHS to determine a person’s eligibility based on clinical documentation.

Face-to-face visit requirement

The face-to-face visit requirement applies to HHA services. For information about this requirement, refer to the face-to-face visit requirement section on CBSM – Home health agency services.

Covered services

Covered HHA services, including extended HHA services, must be:

  • · Based on an assessed need.
  • · Delivered as described and documented in the person’s care or service plan.
  • · Medically necessary.
  • · Ordered by a physician, physician assistant (PA) or advanced practice registered nurse (APRN) every 60 days.
  • · Supervised by a registered nurse (RN) or appropriate therapist (i.e., physical, occupational, speech-language pathology) when providing services as an extension of therapy.
  • Examples

    Examples of covered HHA services include when the employee:

  • · Provides hands-on personal care.
  • · Helps with mobility or doing exercises.
  • · Helps with instrumental activities of daily living (IADLs).
  • · Helps with medication administration.
  • · Performs simple procedures as an extension of therapy or nursing services.
  • Covered and non-covered locations

    The employee can provide HHA services in the following locations:

  • · Person’s place of residence.
  • · Community settings.
  • The employee cannot deliver services in the following locations:

  • · Hospital.
  • · Nursing facility.
  • · Intermediate care facility for persons with developmental disabilities (ICF/DD).
  • Non-covered services

    HHA services are not covered if:

  • · The person is a resident of a hospital, nursing facility or ICF/DD.
  • · The service is provided without the required documentation of the face-to-face visit (refer to the face-to-face visit requirement section on CBSM – Home health agency services).
  • · DHS or the lead agency does not authorize HHA services.
  • HHA services also are not covered for the sole purpose to provide:

  • · Companionship or socialization.
  • · Education.
  • · Household tasks.
  • · Transportation.
  • Process and procedure

    For process and procedural information, refer to the specific sections:

  • · HHA for a person not on a waiver/AC.
  • · HHA for a person on a waiver/AC.
  • Provider standards and qualifications

    Only Medicare-certified home health agencies may provide HHA services. The home health agency determines if the employee is qualified to provide HHA services.

    Additional resources

    CBSM – Home health agency services
    MDH – Health care provider directory
    DHS – Long-term services and supports rate changes
    MCO, County Agency and Tribal Nation Communication Form, DHS-5841

    Process/procedure: HHA for a person not on a waiver/AC

    Applicability

    This section applies to HHA through the Medical Assistance (MA) state plan.

    Access

    To access HHA, anyone may make a referral directly to a Medicare-certified home health agency.

    Assessment

    An RN from an enrolled Medicare-certified home health agency completes an assessment to document the person’s need for service and keeps it in the person’s record. This assessment:

  • · Identifies the person’s needs.
  • · Includes an individualized care or service plan.
  • · Requests an authorization for the frequency of HHA visits required to meet the person’s needs.
  • Authorization

    All HHA services require prior authorization. There are two options for the home health agency to submit the request:

  • · Directly through the medical review agent (refer to MHCP Provider Manual – Authorization – Home care).
  • · Using MN–ITS (refer to MNITS Direct Data Entry User Guide – Authorization request [278] home care services).
  • The medical review agent reviews the materials submitted for completeness, need for service and number of visits. The medical review agent may request documentation of the required face-to-face visit.

    Length of authorization

    If approved, the medical review agent provides one of the following authorizations:

  • · Temporary authorization (i.e., a one-time authorization for up to 45 days).
  • · Long-term service authorization (i.e., authorization for up to one year, depending on the person’s needs).
  • Timeline

    The medical review agent must receive the request for authorization within 20 working days of the start of service.

    Limitations

    The home health agency cannot request authorization of more than one HHA visit per day, per person.

    Process/procedure: HHA for a person on waiver/AC

    Applicability

    This section applies to HHA through:

  • · AC.
  • · BI Waiver.
  • · CAC Waiver.
  • · CADI Waiver.
  • · DD Waiver.
  • · EW.
  • Access

    The county/Tribal Nation uses the MnCHOICES assessment to determine the person’s need for service. To initiate service, a certified assessor, case manager or care coordinator may make a referral to a Medicare-certified home health agency.

    Assessment

    An RN or appropriate therapist from an enrolled Medicare-certified home health agency completes an assessment to document the person’s need for service and keeps it in the person’s record. This assessment:

  • · Identifies the person’s needs.
  • · Includes an individualized care or service plan.
  • · Requests an authorization for the frequency of HHA visits required to meet the person’s needs.
  • Authorization

    All HHA visits need prior authorization from the county/Tribal Nation. The home health agency collaborates with the case manager for authorization.

    The county/Tribal Nation:

    1. Enters an authorization into the MMIS service agreement using the rates and codes in Long-Term Services and Supports Service Rate Limits, DHS-3945 (PDF).

    2. Bases the length of the authorization on the person’s needs and/or the length of the current service agreement.

    Extended HHA

    If the county/Tribal Nation determines a person on BI, CAC, CADI or EW requires more than one HHA visit per day, the county/Tribal Nation can authorize extended HHA services. For more information, refer to CBSM – Extended home care services.

    Extended HHA services are not available for people on AC or DD.

    Services through an MCO

    BI, CAC, CADI and DD

    For people on BI, CAC, CADI and DD who are enrolled in managed care, the county/Tribal Nation case manager must use placeholder code X5609 in MMIS to authorize services for which the MCO is responsible for payment. When using this code, the case manager must indicate all the following:

  • · Service.
  • · Estimated number of units.
  • · Cost.
  • For more information, refer to Instructions for completing and entering the LTCC screening document and service agreement into MMIS, DHS-4625 (PDF).

    The case manager and MCO staff members can use MCO, County Agency and Tribal Nation Communication Form – Recommendation for Home Care Services, DHS-5841 to initiate home care recommendations. The form includes detailed instructions for use.

    Then, the MCO follows its procedure to authorize the service.

    EW

    For people on EW who are enrolled in managed care, the care coordinator follows the MCO’s procedure to authorize the service, unless the person receives case management through a Tribal Nation. In this arrangement, services may be authorized by the Tribal Nation through MMIS and also by the MCO through its billing system. Contact the case manager at the Tribal Nation for more information.

    Limitations

    Extended HHA is not available on AC or DD.

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