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Early Intensive Development and Behavioral Intervention Manual

Early Intensive Development and Behavioral Intervention Manual

Rights and responsibilities

Page posted: 8/7/18

Page reviewed: 8/25/26

Page updated: 8/25/26

Legal authority

CMS-approved state plan amendment – 2017 (PDF), CMS-approved state plan amendment – 2018 update (PDF), CMS-approved state plan amendment – 2019 update (PDF), CMS-approved state plan amendment – 2022 update (PDF), Minn. Stat. §256B.0949, Minn. Stat §245A.142, Minn. Stat. §144.651, Minn. R. 9544.0060, Minn. R. 9505.2175, Minn. R. 9505.2197, Minn. Stat. §245C, Minn. Stat. §245A.02, subd. 5(a), Minn. Stat. §256B.04, subd. 21(g)

Definitions

Agency: A legal entity enrolled with Minnesota Health Care Programs (MHCP) as a Medical Assistance (MA) provider, according to Minn. R. 9505.0195, to provide EIDBI services. This includes an individual licensed professional who practices independently and acts as an agency. The agency is legally responsible for making sure its employees provide EIDBI services according to all applicable laws.

Employee: A person who is employed temporarily, part time or full time by the agency that submits claims or billing for the work, services, supervision or treatment performed by the person. This does not include:

  • · Independent contractors (e.g., workers who file tax form 1099), billing agencies or consultants who do not provide EIDBI services.
  • · People who perform work, provide services, supervise or provide treatment for fewer than 80 hours in a 12-month period.
  • Legal representative: The parent of a child younger than age 18, a court-appointed guardian or other representative with legal authority to make decisions about services for a person.

    Other representative with legal authority to make decisions: A health care agent or an attorney-in-fact authorized through a health care directive or power of attorney.

    Overview

    This page explains:

  • · Rights and responsibilities of people who receive EIDBI services and their legal representative(s).
  • · Provider agency responsibilities.
  • All people who receive EIDBI services and their legal representatives have rights and responsibilities, as listed on EIDBI Your Rights and Responsibilities, DHS-7645A (PDF).

    EIDBI provider agencies and their staff also have responsibilities to people to who receive services, as listed on EIDBI Provider Agency Responsibilities, DHS-7645B (PDF).

    Rights and responsibilities of people who receive services

    The person and their legal representative have the right to:

    1. Be protected as defined under the health care bill of rights (Minn. Stat. §144.651).

    2. Choose an advocate to be present in all aspects of the person’s services at the request of the legal representative.

    3. Be informed of the:

  • · Provider agency’s policy on assigning staff to a person.
  • · Opportunity to observe the person while they receive services.
  • · Services in a manner that respects and considers the person’s and their legal representative’s culture, values and preferences.
  • 4. Be free from seclusion and restraint, except for emergency use of manual restraint. For more information, refer to emergency use of manual restraint in Guidelines for Positive Supports in DHS-Licensed Settings, DHS-6810C (PDF).

    5. Be supervised by a responsible adult at all times.

    6. Be notified by the provider agency within 24 hours if an incident occurs or the person is injured while receiving services. The notification should include what happened and how the provider agency staff responded to the incident.

    7. Request a voluntary coordinated care conference (refer to EIDBI – Coordinated care conference).

    8. Request a comprehensive multi-disciplinary evaluation (CMDE) provider of the person’s or legal representative’s choice.

    9. Be free from all prohibitions, punishment, restraint, etc., as defined in the positive supports rule (refer to Minn. R. 9544.0060).

    10. File an appeal. For provider-related information about the appeals process, refer to CBSM – Appeals. For more information, refer to DHS – Appeals and DHS – Appeals frequently asked questions.

    For a complete list of the rights and responsibilities of people who receive services, refer to EIDBI Your Rights and Responsibilities, DHS-7645A (PDF).

    Responsibilities of provider agencies

    Enrollment responsibilities

    An agency delivering EIDBI services must:

    1. Enroll as an MHCP provider and meet all applicable standards and requirements. For more information, refer to MHCP Provider Manual – EIDBI provider enrollment criteria and forms.

    2. Demonstrate that, while enrolled or pursuing enrollment as an MHCP provider, the agency did not have a lead agency contract or provider agreement discontinued because of a fraud conviction.

    Compliance responsibilities

    An agency delivering EIDBI services must:

    1. Demonstrate compliance with federal and state laws for EIDBI service delivery and billing that prohibit providers from:

  • · Billing recipients for missed appointments or service termination.
  • · Offering incentives to families.
  • 2. Comply with all background study requirements, including those in Minn. Stat. §245C, before they deliver and bill for any service. For more information, refer to DHS – EIDBI background studies.
    Note: Rendering providers who do not have background study documentation on file are subject to monetary recovery of claims billed.

    3. Comply with any data requests.

    4. Identify the agency’s controlling individuals, as defined under Minn. Stat. §245A.02, subd. 5(a).

    5. Disclose the use of billing agencies and other consultants who do not provide EIDBI services.

    6. Provide DHS with copies of any contracts with consultants or independent contractors who do not provide EIDBI services, including hours contracted and responsibilities.

    7. Designate a person as the agency’s compliance officer to perform the duties described in Minn. Stat. §256B.04, subd. 21(g).

    Operational responsibilities

    An agency delivering EIDBI services must:

    1. Verify and maintain health service records for every person it serves, as described in Minn. R. 9505.2175 and Minn. R. 9505.2197. For more information, refer to EIDBI – Health service records.

    2. Have established business practices, including:

  • · Written policies and procedures.
  • · Internal controls.
  • · A system that demonstrates the agency’s ability to deliver quality EIDBI services.
  • · Standard process to submit claims.
  • · Documented service activities.
  • · Documented service quality.
  • 3. Document personnel records, including staff qualifications and required training.

    4. Maintain a licensed agency with a physical address in Minnesota and provide EIDBI services to eligible Minnesota recipients in Minnesota. For more information, refer to DHS – EIDBI licensing.

    5. Provide training for all agency staff on the requirements and responsibilities listed in DHS – Mandated reporter resources and the Vulnerable Adult Protection Act, including:

  • · Mandated and voluntary reporting.
  • · Non-retaliation.
  • · The agency’s policy for all staff on how to report suspected abuse, neglect and maltreatment.
  • 6. Have a written policy to resolve issues collaboratively, when possible, and share the policy with the person and their legal representative.
    Note: The policy must include a timeline for when the agency will notify the person and their legal representative about issues that arise during service delivery.

    7. Promptly notify the person’s legal representative if the person is injured or if the agency completes an incident report for any reason during service delivery. The agency also must:

  • · Ensure the agency staff member who provided the service completes an incident report (refer to EIDBI – Health service records – Incident reports).
  • · Keep a copy of the incident report on file for at least five years from the report of the incident.
  • 8. Ensure a qualified supervising professional (QSP):

  • · Provides clinical supervision for a minimum of one hour for every 16 hours of direct treatment per person, unless otherwise authorized in the person’s individual treatment plan (ITP).
  • · Provides observation and direction at least once per month per person.
  • · Delivers no more than two consecutive monthly EIDBI observation and direction sessions via telehealth.
  • Communication responsibilities

    An agency delivering EIDBI services must:

    1. Provide the person or their legal representative with a description of the treatment modality the person will receive before services begin. This includes the certification levels and training of staff who will provide the treatment (refer to EIDBI – Treatment modalities).

    2. Determine how to adapt the evaluation, treatment recommendations and ITP to align with the person’s and legal representative’s culture, values and language preferences.

    3. Have a Limited English Proficiency (LEP) plan that complies with Title VI of the Civil Rights Act of 1964.

    4. Offer communication and language assistance that complies with the National Standards for Culturally and Linguistically Appropriate Services (CLAS), as published by the U.S. Department of Health and Human Services.

    5. Review the rights and responsibilities with the person and their legal representative before services begin and at least every year thereafter.

    For a complete list of provider agency responsibilities, refer to EIDBI Provider Agency Responsibilities, DHS-7645B (PDF).

    Communicating rights and responsibilities

    When the EIDBI provider agency delivers the person’s initial ITP and annually thereafter, the EIDBI provider agency must:

  • · Print copies and give verbal explanations of DHS-7645A (PDF) and DHS-7645B (PDF) to each person who receives services or their legal representative. These forms also are available in:
    Hmong (DHS-7645A-HMN [PDF] and DHS-7645B-HMN [PDF])
    Karen (DHS-7645A-KAR [PDF] and DHS-7645B-KAR [PDF])
    Mandarin (DHS-7645A-CMN [PDF] and DHS-7645B-CMN [PDF])
    Oromo (DHS-7645A-ORM [PDF] and DHS-7645B-ORM [PDF])
    Russian (DHS-7645A-RUS [PDF] and DHS-7645B-RUS [PDF])
    Somali (DHS-7645A-SOM [PDF] and DHS-7645B-SOM [PDF])
    Spanish (DHS-7645A-SPA [PDF] and DHS-7645B-SPA [PDF])
    Vietnamese (DHS-7645A-VIE [PDF] and DHS-7645B-VIE [PDF])
  • · Have the person or their legal representative sign and date both DHS-7645A and DHS-7645B to acknowledge the person/legal representative understands and agrees.
    Note: Only people who can consent to treatment and make legal decisions can sign the forms. This may not include all caregivers. Providers must ensure the person who signs the forms has the legal authority to do so.
  • · Document in the person’s health service record the date the person or their legal representative received a copy and explanation of the person’s or legal representative’s rights and the agency’s responsibilities.
  • · Make reasonable accommodations to provide the information in another format or language, as needed.
  • Compliance and program integrity guide

    EIDBI Compliance and Program Integrity Guide, DHS-8632 (PDF) is a comprehensive resource for EIDBI providers. By following the practices in the guide, providers can:

  • · Meet compliance standards and regulatory expectations.
  • · Uphold program integrity.
  • · Make sure their services align with MHCP requirements and EIDBI policies and procedures.
  • · Sustain excellence and accountability in their service delivery.
  • To maintain compliance and deliver high-quality services, providers must:

  • · Conduct regular internal reviews.
  • · Keep organized, up-to-date records across all operational areas.
  • Emergency use of manual restraint

    People who receive EIDBI services must be free from seclusion or the use of manual restraints, except for the use of emergency manual restraints. For more information, refer to:

  • · DHS – Positive supports.
  • · Guidelines for Positive Supports in DHS-Licensed Settings, DHS-6810C-ENG (PDF).
  • Additional resources

    EIDBI – Clinical supervision
    EIDBI – Coordinated care conference
    EIDBI – Health service records
    EIDBI – Clinical supervision
    EIDBI – Treatment modalities
    EIDBI – Telehealth services
    EIDBI Your Rights and Responsibilities, DHS-7645A (PDF)
    EIDBI Provider Agency Responsibilities, DHS-7645B (PDF)
    EIDBI Compliance and Program Integrity Guide, DHS-8632 (PDF)
    CBSM – Appeals
    MHCP Provider Manual – EIDBI provider enrollment criteria and forms
    MHCP Provider Manual – Billing the member (recipient)
    DHS – Appeals
    DHS – Appeals frequently asked questions
    DHS – EIDBI background studies
    DHS – EIDBI licensing
    DHS – Mandated reporter resources
    DHS – Person-centered practices
    DHS – Positive supports
    Guidelines for Positive Supports in DHS-Licensed Settings, DHS-6810C-ENG (PDF)

    Legal resources

    Mid-Minnesota Legal Aid – Minnesota Disability Law Center (MDLC)
    MHCP Eligibility Policy Manual – Client rights and responsibilities
    Office of Ombudsman for Mental Health and Developmental Disabilities – Client rights

    Resource networks for people with disabilities

    Disability Hub MN
    Minnesota Aging and Disability Resources

    Minnesota Department of Children, Youth and Families (DCYF) resources

    Minnesota DCYF – Child safety and permanency

    Minnesota Department of Labor and Industry (DLI) resources

    Minnesota DLI

    Minnesota Occupational Safety and Health Administration (MNOSHA) resources

    MNOSHA Compliance
    MNOSHA Workplace Safety Consultation

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