Counties must decide to extend or close MFIP benefits in the 60th month.

The eligibility worker is expected to record the decision on MAXIS no later than the 10-day cut-off in the 60th month.

If all the necessary information is not yet available, the county or tribe must make the decision based on the information available.

Scenario of Incomplete Information	What Should Happen With MFIP Benefits	What Steps the County or Tribe Is Expected to Follow
If the County Or Tribe Has Received Reasonable But Incomplete Information That Indicates a Participant Qualifies for an Extension.	Extend benefits.	· Notify the participant that an overpayment will be charged if the additional information fails to confirm eligibility for an extension. · Make it clear that the participant has the choice about whether to continue benefits or not while the additional information is being gathered. · Set a review of the extension on a date that the county or tribe expects to receive the additional information.
If There Is No Current Documentation That Indicates the Participant Is Eligible for an Extension.	Close the case.	· Notify the participant that benefits can resume if the needed documentation is submitted within 30 days of the date the MFIP case closed. · Must offer to help the participant get the documentation.

The county or tribe must have a review process before an extension is denied.

This review is different than the case review in the transition period intended to review appropriateness of the employment plan.

The review should be done by either one of the following:

· An employment services supervisor.

· A team designated by the county or tribe.

The review should:

· Determine whether extension criteria were applied correctly.

· Confirm that attempts to meet face-to-face with the participant occurred.

If the participant does not qualify for an extension after an administrative review has occurred and a face-to-face meeting was attempted or occurred:

The county or tribe should send a 10-day notice to the participant that the case will close after all of the following have occurred:

1. The participant does not qualify for an extension.
2. An administrative review was completed.
3. The county or tribe ensured that a face-to-face meeting occurred or was attempted.

If the case is closed without the administrative review or an attempt at a face-to-face meeting, the county or tribe must:

· Contact the participant and offer to do a review.

· Issue retroactive benefits if the participant is found eligible for an extension for all the months the participant should have been eligible.